Establishment profile
ADVANCED CALL CENTER TECHNOLOGIES LLC
4837 WATT AVE., NORTH HIGHLANDS, CA, 95660
Operated by Advanced Call Center Technologies, LLC · 1 of 6 establishments
561422 — Telemarketing Bureaus and Other Contact Centers
EIN 582308959
Summary
ADVANCED CALL CENTER TECHNOLOGIES LLC has accumulated 3 OSHA violations across 6 inspections over 13 years of recorded history, with $1,075 in total assessed penalties.
The establishment sits in the 73rd percentile for violations within its industry-state peer group of 216 employers. Inspection frequency runs at the 97th percentile. The most recent enforcement activity was recorded 8 years ago.
Federal records were found in 1 of 15 sources. Sources without matching records returned empty for this establishment.
Agency coverage
ADVANCED CALL CENTER TECHNOLOGIES LLC appears in OSHA workplace safety and CPSC product recalls records only. No matching records were found in WHD wage enforcement, MSHA mine safety, EPA environmental compliance, NLRB labor relations, OFLC visa and labor certification (historical), FMCSA motor carrier registration, SAM.gov federal debarment, CMS nursing home enforcement, UVA Corporate Prosecution Registry, or NHTSA vehicle recalls.
OSHA workplace safety
33% of inspections at this establishment produced violations,
Most-cited OSHA standards
Top OSHA standards cited at this employer, ranked by citation count. Standards (CFR sections) cluster citations into safety themes -- machine guarding, lockout-tagout, hazard communication, fall protection, process safety, etc. A concentration on one or two sections reveals a pattern that individual citations don’t. 3 distinct standards shown · 3 citations in this view · $1,075 in penalties.
| CFR section | Citations | Inspections | Total penalty | First cited | Last cited |
|---|---|---|---|---|---|
| 3203(A) | 1 | 1 | $420 | Oct 2016 | Oct 2016 |
| 3203(B)(1) | 1 | 1 | $375 | Oct 2016 | Oct 2016 |
| 3203 A | 1 | 1 | $280 | Dec 2012 | Dec 2012 |
Source: OSHA inspection citations (violation_detail). CFR section codes can be looked up at osha.gov/laws-regs for the formal standard text. Per-inspection detail and the specific violation descriptions are available by expanding individual inspections below.
Peer comparison
Above average violations in NAICS 5614 within CA. Peer group: 216 employers. This establishment has 3 OSHA violations; peer median is 1.
Safety self-report (OSHA 300A)
Recordable injury rates the employer filed with OSHA’s Injury Tracking Application. DART covers cases with days away, restricted, or transferred; TRIR is the total recordable case rate.
Reported for 355 average annual employees at this establishment.
Source: OSHA ITA Form 300A (employer self-reported). Rates are per 100 full-time equivalent workers. Establishments below the ~10-FTE threshold are not required to report.
Industry benchmark
BLS rates reflect industry-wide averages. Self-reported figures come from OSHA’s Injury Tracking Application; absence of self-reported data does not necessarily indicate non-compliance — many establishments fall below the ITA reporting threshold.
Inspection breakdown
Complaint- and accident-triggered inspections are stronger risk signals than routine planned inspections.
OSHA severe injury reports
No severe injury reports (hospitalization, amputation, or loss of an eye) on file under 29 CFR 1904.39 for ADVANCED CALL CENTER TECHNOLOGIES LLC. Verify directly with Occupational Safety and Health Administration →
Activity timeline
No federal enforcement activity has been recorded against this establishment in 8+ years. Most recent activity: 8 years ago. Data on this page is refreshed weekly.
Wage & Hour Division (WHD)
No WHD wage, overtime, or child-labor enforcement cases on file for ADVANCED CALL CENTER TECHNOLOGIES LLC. Verify directly with Wage and Hour Division →
Mine safety (MSHA)
No MSHA mine safety violations on file for ADVANCED CALL CENTER TECHNOLOGIES LLC. Verify directly with Mine Safety and Health Administration →
Labor relations (NLRB)
No NLRB unfair labor practice charges or union representation cases on file for ADVANCED CALL CENTER TECHNOLOGIES LLC. Verify directly with National Labor Relations Board →
Visa & labor certification (OFLC) — historical
No H-1B, H-2A, or H-2B labor condition applications on file (historical data only — DOL ended OFLC publication) for ADVANCED CALL CENTER TECHNOLOGIES LLC. Verify directly with Office of Foreign Labor Certification →
Environmental compliance (EPA)
No EPA inspections or formal enforcement actions on file for ADVANCED CALL CENTER TECHNOLOGIES LLC. Verify directly with Environmental Protection Agency →
Federal criminal prosecution record
No federal criminal prosecutions, plea agreements, or deferred-prosecution agreements on file for ADVANCED CALL CENTER TECHNOLOGIES LLC. Verify directly with UVA Corporate Prosecution Registry →
CPSC product recalls
Top hazard: The brake component housed within the bicycle's carbon fork can disengage from the fork and allow the brake assembly to contact the wheel spokes while rotating, posing a fall hazard.. Most recent recall: 2011-09-22. Source: Consumer Product Safety Commission, matched on company name.
Inspection history
| Date | Trigger | Violations | Serious | Penalty | |
|---|---|---|---|---|---|
| 2017-06-27 | Complaint | 0 | — | $0 | |
| 2016-05-25 | Complaint | 2 | — | $795 | |
| 2015-08-27 | Complaint | 0 | — | $0 | |
| 2015-07-22 | Complaint | 0 | — | $0 | |
| 2015-06-03 | Complaint | 0 | — | $0 | |
| 2012-11-20 | Complaint | 1 | — | $280 |
Source: OSHA IMIS. Citation amounts reflect initially assessed penalties; final amounts after appeal may differ.
In the news
Part of a larger organization
ADVANCED CALL CENTER TECHNOLOGIES LLC is one of 6 establishments rolled up under the parent organization Advanced Call Center Technologies, LLC.
Federal enforcement records on this page represent activity at this specific establishment only. The full enforcement footprint of Advanced Call Center Technologies, LLC across all 6 of its tracked locations is viewable on the parent profile.
Other employers in this industry and state
Other employers in telemarketing bureaus and other contact centers within CA, ordered by federal enforcement volume:
- DHL EXPRESS, INCSACRAMENTO — 3 federal enforcement records
- AT&TSACRAMENTO — 3 federal enforcement records
- KAISER PERMANENTESACRAMENTO — 2 federal enforcement records
- GAP INCROCKLIN — 2 federal enforcement records
- TIME WARNER CABLE INC.ONTARIO — 2 federal enforcement records
- SBCSAN DIEGO — 2 federal enforcement records
- TELESALES GATEWAY MARKETING, INC.LEMON GROVE — 1 federal enforcement record
- VERIZONTHOUSAND OAKS — 1 federal enforcement record
- CONDUENT COMMERCIAL SOLUTIONS, LLCBAKERSFIELD — 1 federal enforcement record
- Viasource SolutionsThousand Oaks — 1 federal enforcement record
Other locations under this parent
Other establishments operated by Advanced Call Center Technologies, LLC, ordered by federal enforcement volume:
- ADVANCED CALL CENTER TECHNOLOGIESNORTH LOGAN, UT — 0 federal enforcement records
Related searches
- All Advanced Call Center Technologies, LLC locationsParent rollup
- Telemarketing Bureaus and Other Contact CentersAll employers in this industry
- Employers in CAState-wide enforcement data
- Telemarketing Bureaus and in CAIndustry × state cross-filter
About this data
This profile aggregates federal enforcement records on ADVANCED CALL CENTER TECHNOLOGIES LLC from every major federal compliance and enforcement source plus the UVA Corporate Prosecution Registry. OSHA workplace safety inspections, WHD wage cases, MSHA mine safety, EPA environmental enforcement, NLRB labor relations, OFLC visa/labor certification, FMCSA motor carrier registration, SAM.gov debarments, CMS nursing-home records, BLS industry safety benchmarks, OSHA ITA self-reported injury rates, SEC enforcement and financial disclosures, CPSC and NHTSA recalls.
Establishments are matched across agencies using normalized employer name, state, and ZIP code. This establishment resolves to the parent rollup Advanced Call Center Technologies, LLC, which operates 6 establishments in our dataset.
OSHA citations typically appear 3–8 months after the inspection, so very recent enforcement actions may not yet be reflected. Profiles may be incomplete if the establishment operates under multiple legal names or files under variations our entity-matching rules don’t yet cover. To report a missing record or correction, email corrections@fastdol.com.
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Contact sales →Frequently asked
- What is ADVANCED CALL CENTER TECHNOLOGIES LLC's OSHA violation history?
- ADVANCED CALL CENTER TECHNOLOGIES LLC has 6 OSHA inspections on record with 3 violations and $1,075 in total penalties.
- How does ADVANCED CALL CENTER TECHNOLOGIES LLC's safety record compare to its industry?
- ADVANCED CALL CENTER TECHNOLOGIES LLC operates in the telemarketing bureaus and other contact centers industry. The industry average Total Recordable Incident Rate (TRIR) is 0.4. ADVANCED CALL CENTER TECHNOLOGIES LLC's self-reported DART rate is 0 compared to an industry average of 0.2.