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Establishment profile

DOUGLAS MANOR, LLC

103 NORTH ROAD, WINDHAM, CT, 06280
Operated by Ryder System · 1 of 681 establishments
623110Nursing Care Facilities (Skilled Nursing Facilities)
EIN 823758053

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OSHA inspections
2
over 17 years
Violations
10
$4,112 in penalties
Penalties
$4,112
$411 avg
Accident investigations on record
2 National Emphasis Program inspections

Summary

DOUGLAS MANOR, LLC has accumulated 10 OSHA violations across 2 inspections over 17 years of recorded history, with $4,112 in total assessed penalties.

The establishment sits in the 61st percentile for violations within its industry-state peer group of 218 employers. Inspection frequency runs at the 55th percentile. The most recent enforcement activity was recorded 12 years ago.

Federal records were found in 1 of 15 sources. Sources without matching records returned empty for this establishment.

Agency coverage

DOUGLAS MANOR, LLC appears in OSHA workplace safety and CMS nursing home enforcement records only. No matching records were found in WHD wage enforcement, MSHA mine safety, EPA environmental compliance, NLRB labor relations, OFLC visa and labor certification (historical), FMCSA motor carrier registration, SAM.gov federal debarment, UVA Corporate Prosecution Registry, CPSC product recalls, or NHTSA vehicle recalls.

OSHA workplace safety

Inspections
2
0.1 / yr · last 17 yrs
Violations
10
0.6 / yr
Penalties
$4,112
$411 avg / violation
60% serious40% other
Inspection trigger · planned
2 of 2

100% of inspections at this establishment produced violations, with 2 inspections producing serious-or-greater violations.

Most-cited OSHA standards

Top OSHA standards cited at this employer, ranked by citation count. Standards (CFR sections) cluster citations into safety themes -- machine guarding, lockout-tagout, hazard communication, fall protection, process safety, etc. A concentration on one or two sections reveals a pattern that individual citations don’t. 10 distinct standards shown · 10 citations in this view · $4,112 in penalties.

CFR sectionCitationsInspectionsTotal penaltyFirst citedLast cited
29 CFR 1910.0147 C0111$2,250Sep 2013Sep 2013
29 CFR 1910.0304 G0511$563Jul 2009Jul 2009
29 CFR 1910.1030 D02 I11$563Jul 2009Jul 2009
29 CFR 1910.0132 D0111$450Jul 2009Jul 2009
29 CFR 1910.0303 B0211$287Jul 2009Jul 2009
29 CFR 1910.1030 D04 IIA11Jul 2009Jul 2009
29 CFR 1910.0133 A0111Jul 2009Jul 2009
29 CFR 1910.0134 C02 I11Jul 2009Jul 2009
29 CFR 1910.1030 C01 IIB11Jul 2009Jul 2009
29 CFR 1904.0032 B0311Jul 2009Jul 2009

Source: OSHA inspection citations (violation_detail). CFR section codes can be looked up at osha.gov/laws-regs for the formal standard text. Per-inspection detail and the specific violation descriptions are available by expanding individual inspections below.

Peer comparison

61st

Above average violations in NAICS 6231 within CT. Peer group: 218 employers. This establishment has 10 OSHA violations; peer median is 7.

Fewer violationsMore violations
Penalty percentile
54th
peer median: $3,538
Inspection frequency
55th
peer median: 1

Safety self-report (OSHA 300A)

Recordable injury rates the employer filed with OSHA’s Injury Tracking Application. DART covers cases with days away, restricted, or transferred; TRIR is the total recordable case rate.

DART rate
11.3
vs industry
+6.8
TRIR
12.4
vs industry
+6.1

Reported for 167 average annual employees at this establishment.

Source: OSHA ITA Form 300A (employer self-reported). Rates are per 100 full-time equivalent workers. Establishments below the ~10-FTE threshold are not required to report.

Industry benchmark

Industry avg TRIR
6.3
BLS SOII 2024
Industry avg DART
4.5
BLS SOII 2024
Self-reported TRIR
12.4
OSHA ITA Form 300A (employer self-reported)

BLS rates reflect industry-wide averages. Self-reported figures come from OSHA’s Injury Tracking Application; absence of self-reported data does not necessarily indicate non-compliance — many establishments fall below the ITA reporting threshold.

Inspection breakdown

Planned
2

Complaint- and accident-triggered inspections are stronger risk signals than routine planned inspections.

OSHA severe injury reports

No severe injury reports (hospitalization, amputation, or loss of an eye) on file under 29 CFR 1904.39 for DOUGLAS MANOR, LLC. Verify directly with Occupational Safety and Health Administration

Activity timeline

Data refreshed
Weekly
First OSHA inspection
Most recent activity
12 years ago

No federal enforcement activity has been recorded against this establishment in 12+ years. Most recent activity: 12 years ago. Data on this page is refreshed weekly.

Wage & Hour Division (WHD)

No WHD wage, overtime, or child-labor enforcement cases on file for DOUGLAS MANOR, LLC. Verify directly with Wage and Hour Division

Mine safety (MSHA)

No MSHA mine safety violations on file for DOUGLAS MANOR, LLC. Verify directly with Mine Safety and Health Administration

Labor relations (NLRB)

No NLRB unfair labor practice charges or union representation cases on file for DOUGLAS MANOR, LLC. Verify directly with National Labor Relations Board

Visa & labor certification (OFLC) — historical

No H-1B, H-2A, or H-2B labor condition applications on file (historical data only — DOL ended OFLC publication) for DOUGLAS MANOR, LLC. Verify directly with Office of Foreign Labor Certification

Environmental compliance (EPA)

No EPA inspections or formal enforcement actions on file for DOUGLAS MANOR, LLC. Verify directly with Environmental Protection Agency

CMS nursing-home record

CCN 075258 · Chain: RYDERS HEALTH MANAGEMENT

CMS abuse icon
Overall rating
1 of 5 stars
Certified beds
90
Deficiencies (3y)
30
CMS fines
$12,735

Source: CMS Provider Data Catalog (Care Compare) — health-inspection deficiencies, fines, and ratings. Full nursing-home record →

CMS Care Compare deficiencies

Every Health Deficiency citation issued by CMS surveyors during this facility’s annual and complaint-triggered surveys. F-tags reference 42 CFR 483 regulatory requirements (resident rights, staffing, infection control, medication management, etc.). Scope-severity letters grade citations from A (isolated potential harm) through L (widespread immediate jeopardy); immediate-jeopardy citations are the critical signal. 57 citations across 9 surveys · 1 actual-harm · 14 complaint-triggered.

Survey dateF-TagSeverityDescriptionTypeCorrected
Apr 20260550D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Complaint
Apr 20260585D
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies
Complaint
Oct 20250689G (harm)
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Complaint
Oct 20250658D
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Complaint
Aug 20250645D
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Complaint
Aug 20250655D
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Complaint
Aug 20250684D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Complaint
Apr 20250553E
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies
Standard
Apr 20250565E
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies
Standard
Apr 20250567E
Honor the resident's right to manage his or her financial affairs.
Resident Rights Deficiencies
Standard
Apr 20250657E
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Standard
Apr 20250745E
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Quality of Life and Care Deficiencies
Standard
Apr 20250761E
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies
Standard
Apr 20250940E
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Administration Deficiencies
Standard
Apr 20250561D
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Standard
Apr 20250578D
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Standard
Apr 20250609D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Complaint
Apr 20250610D
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Complaint
Apr 20250684D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Standard
Apr 20250689D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Standard
Apr 20250695D
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Standard
Apr 20250791D
Provide or obtain dental services for each resident.
Quality of Life and Care Deficiencies
Standard
Apr 20250880D
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Standard
Apr 20250570C
Assure the security of all personal funds of residents deposited with the facility.
Resident Rights Deficiencies
Standard
Apr 20250568B
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Rights Deficiencies
Standard
Apr 20250609D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Complaint
Apr 20250656D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Complaint
Dec 20240689D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Complaint
Jul 20240684D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Complaint
Jul 20240689D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Complaint
Mar 20230585E
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies
Standard
Mar 20230726E
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies
Standard
Mar 20230810E
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Nutrition and Dietary Deficiencies
Standard
Mar 20230812E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Standard
Mar 20230880E
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Standard
Mar 20230550D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Standard
Mar 20230553D
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies
Standard
Mar 20230580D
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Standard
Mar 20230600D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Standard
Mar 20230609D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Standard
Mar 20230644D
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Standard
Mar 20230657D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Standard
Mar 20230658D
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Standard
Mar 20230677D
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Standard
Mar 20230684D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Standard
Mar 20230686D
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Standard
Mar 20230692D
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Standard
Mar 20230697D
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies
Standard
Mar 20230883D
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies
Standard
Mar 20230888D
Ensure staff are vaccinated for COVID-19
Infection Control Deficiencies
Standard
Mar 20230641B
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Standard
Feb 20200812E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Standard
Feb 20200883E
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies
Standard
Feb 20200600D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Standard
Feb 20200609D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Standard
Feb 20200610D
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Standard
Feb 20200730B
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies
Standard

Source: CMS Care Compare Health Deficiencies dataset. Standard survey citations come from routine annual inspections; complaint citations come from CMS investigations of resident or family complaints; infection control citations come from focused infection-prevention surveys. F-tag definitions are at cms.gov/medicare/quality-initiatives-patient-assessment-instruments/nursinghomequalityinits.

Federal criminal prosecution record

No federal criminal prosecutions, plea agreements, or deferred-prosecution agreements on file for DOUGLAS MANOR, LLC. Verify directly with UVA Corporate Prosecution Registry

Federal contracts

No federal contracts are recorded to this specific location.

Company-wide — RYDER SYSTEM, INC. (across 9 entities)
Obligated (5-yr)
$4.6M
Obligated (all-time)
$20.0M
Awards (all-time)
1,102

Consolidated across all USAspending recipient entities under this corporate parent — not attributable to this single location.

Federal contract activity for the parent corporation. Source: USAspending.gov, net obligations. Recipient address is the SAM registration / HQ address, not necessarily the worksite.

Inspection history

DateTriggerViolationsSeriousPenalty
2013-08-14Planned11$2,250
2009-06-22Planned95$1,862

Source: OSHA IMIS. Citation amounts reflect initially assessed penalties; final amounts after appeal may differ.

In the news

Part of a larger organization

DOUGLAS MANOR, LLC is one of 681 establishments rolled up under the parent organization Ryder System.

Federal enforcement records on this page represent activity at this specific establishment only. The full enforcement footprint of Ryder System across all 681 of its tracked locations is viewable on the parent profile.

Other employers in this industry and state

Other employers in nursing care facilities (skilled nursing facilities) within CT, ordered by federal enforcement volume:

Other locations under this parent

Other establishments operated by Ryder System, ordered by federal enforcement volume:

Related searches

About this data

This profile aggregates federal enforcement records on DOUGLAS MANOR, LLC from every major federal compliance and enforcement source plus the UVA Corporate Prosecution Registry. OSHA workplace safety inspections, WHD wage cases, MSHA mine safety, EPA environmental enforcement, NLRB labor relations, OFLC visa/labor certification, FMCSA motor carrier registration, SAM.gov debarments, CMS nursing-home records, BLS industry safety benchmarks, OSHA ITA self-reported injury rates, SEC enforcement and financial disclosures, CPSC and NHTSA recalls.

Establishments are matched across agencies using normalized employer name, state, and ZIP code. This establishment resolves to the parent rollup Ryder System, which operates 681 establishments in our dataset.

OSHA citations typically appear 3–8 months after the inspection, so very recent enforcement actions may not yet be reflected. Profiles may be incomplete if the establishment operates under multiple legal names or files under variations our entity-matching rules don’t yet cover. To report a missing record or correction, email corrections@fastdol.com.

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Frequently asked

What is DOUGLAS MANOR, LLC's OSHA violation history?
DOUGLAS MANOR, LLC has 2 OSHA inspections on record with 10 violations and $4,111.5 in total penalties.
How does DOUGLAS MANOR, LLC's safety record compare to its industry?
DOUGLAS MANOR, LLC operates in the nursing care facilities (skilled nursing facilities) industry. The industry average Total Recordable Incident Rate (TRIR) is 6.3. DOUGLAS MANOR, LLC's self-reported DART rate is 11.3 compared to an industry average of 4.5.