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Establishment profile

HERITAGE CARE CENTER

4401 N. HANLEY ROAD, BERKELEY, MO, 63134
Operated by RELIANT CARE MANAGEMENT · 1 of 27 establishments

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OSHA inspections
1
over 27 years
Violations
3
$1,000 in penalties
Penalties
$1,000
$333 avg
Violations across 2 federal agencies
Enforcement actions from multiple agencies may indicate systemic compliance issues across functions.

Summary

HERITAGE CARE CENTER has accumulated 3 OSHA violations across 1 inspection over 27 years of recorded history, with $1,000 in total assessed penalties.

The establishment sits in the 66th percentile for violations within its industry-state peer group of 39,936 employers. The most recent enforcement activity was recorded 27 years ago.

Federal records were found in 2 of 15 sources. Sources without matching records returned empty for this establishment.

Agency coverage

HERITAGE CARE CENTER appears in OSHA workplace safety, NLRB labor relations, and CMS nursing home enforcement records only. No matching records were found in WHD wage enforcement, MSHA mine safety, EPA environmental compliance, OFLC visa and labor certification (historical), FMCSA motor carrier registration, SAM.gov federal debarment, UVA Corporate Prosecution Registry, CPSC product recalls, or NHTSA vehicle recalls.

OSHA workplace safety

Inspections
1
0.0 / yr · last 27 yrs
Violations
3
0.1 / yr
Penalties
$1,000
$333 avg / violation
33% serious67% other
Inspection trigger · complaint
1 of 1

100% of inspections at this establishment produced violations,

Most-cited OSHA standards

Top OSHA standards cited at this employer, ranked by citation count. Standards (CFR sections) cluster citations into safety themes -- machine guarding, lockout-tagout, hazard communication, fall protection, process safety, etc. A concentration on one or two sections reveals a pattern that individual citations don’t. 3 distinct standards shown · 3 citations in this view · $1,000 in penalties.

CFR sectionCitationsInspectionsTotal penaltyFirst citedLast cited
29 CFR 1910.1030 F02 I11$750Aug 1999Aug 1999
29 CFR 1910.1030 G02 IIA11$250Aug 1999Aug 1999
29 CFR 1910.1030 G02 IIC11Aug 1999Aug 1999

Source: OSHA inspection citations (violation_detail). CFR section codes can be looked up at osha.gov/laws-regs for the formal standard text. Per-inspection detail and the specific violation descriptions are available by expanding individual inspections below.

Peer comparison

66th

Above average violations. Peer group: 39,936 employers. This establishment has 3 OSHA violations; peer median is 1.

Fewer violationsMore violations
Penalty percentile
91st
peer median: $0
Inspection frequency
0th
peer median: 1

Safety self-report (OSHA 300A)

No self-reported injury rates filed with OSHA's Injury Tracking Application for HERITAGE CARE CENTER. Verify directly with OSHA Injury Tracking Application

Inspection breakdown

Complaint
1

Complaint- and accident-triggered inspections are stronger risk signals than routine planned inspections.

OSHA severe injury reports

No severe injury reports (hospitalization, amputation, or loss of an eye) on file under 29 CFR 1904.39 for HERITAGE CARE CENTER. Verify directly with Occupational Safety and Health Administration

Activity timeline

Data refreshed
Weekly
First OSHA inspection
Most recent activity
27 years ago

No federal enforcement activity has been recorded against this establishment in 27+ years. Most recent activity: 27 years ago. Data on this page is refreshed weekly.

Wage & Hour Division (WHD)

No WHD wage, overtime, or child-labor enforcement cases on file for HERITAGE CARE CENTER. Verify directly with Wage and Hour Division

Mine safety (MSHA)

No MSHA mine safety violations on file for HERITAGE CARE CENTER. Verify directly with Mine Safety and Health Administration

Labor relations (NLRB)

Company-level in MO — for RELIANT CARE MANAGEMENT, not this location alone

Total cases
2
Unfair labor practice
2

National Labor Relations Board — unfair labor practice charges and union representation cases. The NLRB records cases at the company/regional level (no worksite address), so these are matched by company name and state and may span other RELIANT CARE MANAGEMENT locations in the same state.

NLRB cases

National Labor Relations Board cases involving this employer. Includes unfair labor practice (ULP) filings and representation election proceedings. NLRB enforcement is process-driven; no per-case monetary penalty is assessed (remedies are case-by-case backpay orders, posting requirements, election re-runs, etc.). 2 cases · 2 ULP

Case numberTypeFiledClosedStatusRegion
14-CA-029768Unfair labor practiceJun 2009Aug 2009ClosedRegion 14, Saint Louis, Missouri
14-CA-029273Unfair labor practiceMar 2008May 2008ClosedRegion 14, Saint Louis, Missouri

Source: NLRB case files. Rows shown are those the agency has published. Region numbers (1–31) correspond to NLRB's geographic offices.

Visa & labor certification (OFLC) — historical

No H-1B, H-2A, or H-2B labor condition applications on file (historical data only — DOL ended OFLC publication) for HERITAGE CARE CENTER. Verify directly with Office of Foreign Labor Certification

Environmental compliance (EPA)

No EPA inspections or formal enforcement actions on file for HERITAGE CARE CENTER. Verify directly with Environmental Protection Agency

CMS nursing-home record

CCN 265534 · Chain: RELIANT CARE MANAGEMENT

CMS abuse iconSpecial focus: SFF Candidate
Overall rating
1 of 5 stars
Certified beds
120
Deficiencies (3y)
82
CMS fines
$424,748

Source: CMS Provider Data Catalog (Care Compare) — health-inspection deficiencies, fines, and ratings. Full nursing-home record →

CMS Care Compare deficiencies

Every Health Deficiency citation issued by CMS surveyors during this facility’s annual and complaint-triggered surveys. F-tags reference 42 CFR 483 regulatory requirements (resident rights, staffing, infection control, medication management, etc.). Scope-severity letters grade citations from A (isolated potential harm) through L (widespread immediate jeopardy); immediate-jeopardy citations are the critical signal. 97 citations across 19 surveys · 11 immediate jeopardy · 4 actual-harm · 57 complaint-triggered.

Survey dateF-TagSeverityDescriptionTypeCorrected
Apr 20260555E
Honor the resident's right to choose his or her attending physician.
Resident Rights Deficiencies
Complaint
Feb 20260689J (IJ)
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Complaint
Feb 20260610D
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Complaint
Sep 20250838F
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration Deficiencies
Complaint
Sep 20250865F
Have a plan that describes the process for conducting QAPI and QAA activities.
Administration Deficiencies
Standard
Sep 20250880F
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Standard
Sep 20250881F
Implement a program that monitors antibiotic use.
Infection Control Deficiencies
Standard
Sep 20250882F
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Infection Control Deficiencies
Standard
Sep 20250584E
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Complaint
Sep 20250727E
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services Deficiencies
Complaint
Sep 20250756E
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Standard
Sep 20250883E
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies
Standard
Sep 20250558D
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Standard
Sep 20250568D
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Rights Deficiencies
Complaint
Sep 20250600D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Complaint
Sep 20250602D
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Complaint
Sep 20250628D
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies
Standard
Sep 20250641D
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Standard
Sep 20250684D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Complaint
Sep 20250689D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Standard
Sep 20250697D
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies
Standard
Sep 20250760D
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Standard
Sep 20250761D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies
Standard
Jun 20250576E
Ensure residents have reasonable access to and privacy in their use of communication methods.
Resident Rights Deficiencies
Complaint
Jun 20250741D
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Quality of Life and Care Deficiencies
Complaint
May 20250697D
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies
Complaint
Apr 20250689J (IJ)
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Complaint
Apr 20250553G (harm)
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies
Complaint
Apr 20250623D
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Complaint
Apr 20250658D
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Complaint
Apr 20250661D
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Resident Assessment and Care Planning Deficiencies
Complaint
Mar 20250689J (IJ)
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Complaint
Mar 20250553G (harm)
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies
Complaint
Mar 20250603G (harm)
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Complaint
Mar 20250576E
Ensure residents have reasonable access to and privacy in their use of communication methods.
Resident Rights Deficiencies
Complaint
Mar 20250925E
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies
Complaint
Mar 20250623D
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Complaint
Mar 20250658D
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Complaint
Mar 20250661D
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Resident Assessment and Care Planning Deficiencies
Complaint
Mar 20250741D
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Quality of Life and Care Deficiencies
Complaint
Feb 20250689J (IJ)
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Complaint
Feb 20250610D
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Complaint
Dec 20240689J (IJ)
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Complaint
Dec 20240610D
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Complaint
Sep 20240600D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Complaint
Aug 20240880E
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Complaint
Aug 20240759D
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Complaint
Aug 20240760D
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Complaint
Jun 20240689J (IJ)
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Complaint
May 20240600D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Complaint
Jan 20240600J (IJ)
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Complaint
Jan 20240584E
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Complaint
Jan 20240609D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Complaint
Jan 20240610D
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Complaint
Dec 20230600J (IJ)
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Complaint
Dec 20230689J (IJ)
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Complaint
Dec 20230742J (IJ)
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Quality of Life and Care Deficiencies
Complaint
Dec 20230584E
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Complaint
Dec 20230609D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Complaint
Dec 20230610D
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Complaint
Dec 20230740D
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of Life and Care Deficiencies
Complaint
Sep 20230880J (IJ)
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Standard
Sep 20230689G (harm)
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Complaint
Sep 20230812F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Standard
Sep 20230567E
Honor the resident's right to manage his or her financial affairs.
Resident Rights Deficiencies
Standard
Sep 20230568E
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Rights Deficiencies
Standard
Sep 20230570E
Assure the security of all personal funds of residents deposited with the facility.
Resident Rights Deficiencies
Standard
Sep 20230759E
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Standard
Sep 20230580D
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Complaint
Sep 20230609D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Standard
Sep 20230610D
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Standard
Sep 20230622D
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights Deficiencies
Standard
Sep 20230623D
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Standard
Sep 20230656D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Standard
Sep 20230686D
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Complaint
Sep 20230690D
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Complaint
Sep 20230691D
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Complaint
Sep 20230695D
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Standard
Sep 20230698D
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Standard
Sep 20230726D
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies
Standard
Sep 20230758D
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Standard
Aug 20230600D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Complaint
Jun 20230925E
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies
Complaint
Jun 20230602D
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Complaint
Jun 20230842D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
Complaint
Jul 20190880F
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Standard
Jul 20190925F
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies
Standard
Jul 20190656E
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Standard
Jul 20190804E
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Standard
Jul 20190573D
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Resident Rights Deficiencies
Standard
Jul 20190578D
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Standard
Jul 20190582D
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Standard
Jul 20190641D
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Standard
Jul 20190745D
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Quality of Life and Care Deficiencies
Standard
Jul 20190758D
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Standard
Jul 20190761D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies
Standard
Jul 20190842D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
Standard

Source: CMS Care Compare Health Deficiencies dataset. Standard survey citations come from routine annual inspections; complaint citations come from CMS investigations of resident or family complaints; infection control citations come from focused infection-prevention surveys. F-tag definitions are at cms.gov/medicare/quality-initiatives-patient-assessment-instruments/nursinghomequalityinits.

Federal criminal prosecution record

No federal criminal prosecutions, plea agreements, or deferred-prosecution agreements on file for HERITAGE CARE CENTER. Verify directly with UVA Corporate Prosecution Registry

Inspection history

DateTriggerViolationsSeriousPenalty
1999-05-26Complaint31$1,000

Source: OSHA IMIS. Citation amounts reflect initially assessed penalties; final amounts after appeal may differ.

In the news

Part of a larger organization

HERITAGE CARE CENTER is one of 27 establishments rolled up under the parent organization RELIANT CARE MANAGEMENT.

Federal enforcement records on this page represent activity at this specific establishment only. The full enforcement footprint of RELIANT CARE MANAGEMENT across all 27 of its tracked locations is viewable on the parent profile.

Other locations under this parent

Other establishments operated by RELIANT CARE MANAGEMENT, ordered by federal enforcement volume:

Related searches

About this data

This profile aggregates federal enforcement records on HERITAGE CARE CENTER from every major federal compliance and enforcement source plus the UVA Corporate Prosecution Registry. OSHA workplace safety inspections, WHD wage cases, MSHA mine safety, EPA environmental enforcement, NLRB labor relations, OFLC visa/labor certification, FMCSA motor carrier registration, SAM.gov debarments, CMS nursing-home records, BLS industry safety benchmarks, OSHA ITA self-reported injury rates, SEC enforcement and financial disclosures, CPSC and NHTSA recalls.

Establishments are matched across agencies using normalized employer name, state, and ZIP code. This establishment resolves to the parent rollup RELIANT CARE MANAGEMENT, which operates 27 establishments in our dataset.

OSHA citations typically appear 3–8 months after the inspection, so very recent enforcement actions may not yet be reflected. Profiles may be incomplete if the establishment operates under multiple legal names or files under variations our entity-matching rules don’t yet cover. To report a missing record or correction, email corrections@fastdol.com.

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Frequently asked

What is HERITAGE CARE CENTER's OSHA violation history?
HERITAGE CARE CENTER has 1 OSHA inspection on record with 3 violations and $1,000 in total penalties.