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Establishment profile

UNITED PARCEL SERVICE, INC. / UPS CUSTOMER CENTER

13233 MOORE STREET, CERRITOS, CA, 90703
Operated by United Parcel Service · 1 of 2,230 establishments
492110Couriers and Express Delivery Services

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OSHA inspections
1
over 4 years
Violations
2
$655 in penalties
Penalties
$655
$328 avg
Accident investigations on record
1 National Emphasis Program inspections

Summary

UNITED PARCEL SERVICE, INC. / UPS CUSTOMER CENTER has accumulated 2 OSHA violations across 1 inspection over 4 years of recorded history, with $655 in total assessed penalties.

The establishment sits in the 62nd percentile for violations within its industry-state peer group of 337 employers. The most recent enforcement activity was recorded 4 years ago.

Federal records were found in 1 of 15 sources. Sources without matching records returned empty for this establishment.

Agency coverage

UNITED PARCEL SERVICE, INC. / UPS CUSTOMER CENTER appears in OSHA workplace safety and UVA Corporate Prosecution Registry records only. No matching records were found in WHD wage enforcement, MSHA mine safety, EPA environmental compliance, NLRB labor relations, OFLC visa and labor certification (historical), FMCSA motor carrier registration, SAM.gov federal debarment, CMS nursing home enforcement, CPSC product recalls, or NHTSA vehicle recalls.

OSHA workplace safety

Inspections
1
0.3 / yr · last 4 yrs
Violations
2
0.5 / yr
Penalties
$655
$328 avg / violation
Inspection trigger · accident
1 of 1

100% of inspections at this establishment produced violations,

Most-cited OSHA standards

Top OSHA standards cited at this employer, ranked by citation count. Standards (CFR sections) cluster citations into safety themes -- machine guarding, lockout-tagout, hazard communication, fall protection, process safety, etc. A concentration on one or two sections reveals a pattern that individual citations don’t. 2 distinct standards shown · 2 citations in this view · $655 in penalties.

CFR sectionCitationsInspectionsTotal penaltyFirst citedLast cited
29 CFR 4300.0029 B0611$375Aug 2022Aug 2022
3395(H)(1)(D)11$280Aug 2022Aug 2022

Source: OSHA inspection citations (violation_detail). CFR section codes can be looked up at osha.gov/laws-regs for the formal standard text. Per-inspection detail and the specific violation descriptions are available by expanding individual inspections below.

Peer comparison

62nd

Above average violations in NAICS 4921 within CA. Peer group: 337 employers. This establishment has 2 OSHA violations; peer median is 1.

Fewer violationsMore violations
Penalty percentile
63rd
peer median: $210
Inspection frequency
0th
peer median: 1

Safety self-report (OSHA 300A)

No self-reported injury rates filed with OSHA's Injury Tracking Application for UNITED PARCEL SERVICE, INC. / UPS CUSTOMER CENTER. Verify directly with OSHA Injury Tracking Application

Industry benchmark

Industry avg TRIR
7.9
BLS SOII 2024
Industry avg DART
6.5
BLS SOII 2024
Self-reported TRIR
Not in OSHA ITA

BLS rates reflect industry-wide averages. Self-reported figures come from OSHA’s Injury Tracking Application; absence of self-reported data does not necessarily indicate non-compliance — many establishments fall below the ITA reporting threshold.

Inspection breakdown

Accident
1

Complaint- and accident-triggered inspections are stronger risk signals than routine planned inspections.

OSHA severe injury reports

No severe injury reports (hospitalization, amputation, or loss of an eye) on file under 29 CFR 1904.39 for UNITED PARCEL SERVICE, INC. / UPS CUSTOMER CENTER. Verify directly with Occupational Safety and Health Administration

Activity timeline

Data refreshed
Weekly
First OSHA inspection
Most recent activity
4 years ago

No federal enforcement activity has been recorded against this establishment in 4+ years. Most recent activity: 4 years ago. Data on this page is refreshed weekly.

Wage & Hour Division (WHD)

No WHD wage, overtime, or child-labor enforcement cases on file for UNITED PARCEL SERVICE, INC. / UPS CUSTOMER CENTER. Verify directly with Wage and Hour Division

Mine safety (MSHA)

No MSHA mine safety violations on file for UNITED PARCEL SERVICE, INC. / UPS CUSTOMER CENTER. Verify directly with Mine Safety and Health Administration

Labor relations (NLRB)

No NLRB unfair labor practice charges or union representation cases on file for UNITED PARCEL SERVICE, INC. / UPS CUSTOMER CENTER. Verify directly with National Labor Relations Board

Visa & labor certification (OFLC) — historical

No H-1B, H-2A, or H-2B labor condition applications on file (historical data only — DOL ended OFLC publication) for UNITED PARCEL SERVICE, INC. / UPS CUSTOMER CENTER. Verify directly with Office of Foreign Labor Certification

Environmental compliance (EPA)

No EPA inspections or formal enforcement actions on file for UNITED PARCEL SERVICE, INC. / UPS CUSTOMER CENTER. Verify directly with Environmental Protection Agency

Federal criminal prosecution record

Prosecutions
1
Total payments
$40.0M
Disposition
NP
Crime type
Controlled Substances / Drugs / Meth Act

Independent monitor required. First case: 2013-03-29. Most recent: 2013-03-29. Source: UVA Corporate Prosecution Registry — federal pleas, DPAs, and NPAs.

Federal contracts

No federal contracts are recorded to this specific location.

Company-wide — UNITED PARCEL SERVICE INC (across 19 entities)
Obligated (5-yr)
$176.3M
Obligated (all-time)
$4.4B
Awards (all-time)
12,896

Consolidated across all USAspending recipient entities under this corporate parent — not attributable to this single location.

Federal contract activity for the parent corporation. Source: USAspending.gov, net obligations. Recipient address is the SAM registration / HQ address, not necessarily the worksite.

Inspection history

DateTriggerViolationsSeriousPenalty
2022-04-13Accident2$655

Source: OSHA IMIS. Citation amounts reflect initially assessed penalties; final amounts after appeal may differ.

In the news

Part of a larger organization

UNITED PARCEL SERVICE, INC. / UPS CUSTOMER CENTER is one of 2,230 establishments rolled up under the parent organization United Parcel Service.

Federal enforcement records on this page represent activity at this specific establishment only. The full enforcement footprint of United Parcel Service across all 2,230 of its tracked locations is viewable on the parent profile.

Other employers in this industry and state

Other employers in couriers and express delivery services within CA, ordered by federal enforcement volume:

Other locations under this parent

Other establishments operated by United Parcel Service, ordered by federal enforcement volume:

Related searches

About this data

This profile aggregates federal enforcement records on UNITED PARCEL SERVICE, INC. / UPS CUSTOMER CENTER from every major federal compliance and enforcement source plus the UVA Corporate Prosecution Registry. OSHA workplace safety inspections, WHD wage cases, MSHA mine safety, EPA environmental enforcement, NLRB labor relations, OFLC visa/labor certification, FMCSA motor carrier registration, SAM.gov debarments, CMS nursing-home records, BLS industry safety benchmarks, OSHA ITA self-reported injury rates, SEC enforcement and financial disclosures, CPSC and NHTSA recalls.

Establishments are matched across agencies using normalized employer name, state, and ZIP code. This establishment resolves to the parent rollup United Parcel Service, which operates 2,230 establishments in our dataset.

OSHA citations typically appear 3–8 months after the inspection, so very recent enforcement actions may not yet be reflected. Profiles may be incomplete if the establishment operates under multiple legal names or files under variations our entity-matching rules don’t yet cover. To report a missing record or correction, email corrections@fastdol.com.

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Frequently asked

What is UNITED PARCEL SERVICE, INC. / UPS CUSTOMER CENTER's OSHA violation history?
UNITED PARCEL SERVICE, INC. / UPS CUSTOMER CENTER has 1 OSHA inspection on record with 2 violations and $655 in total penalties.
How does UNITED PARCEL SERVICE, INC. / UPS CUSTOMER CENTER's safety record compare to its industry?
UNITED PARCEL SERVICE, INC. / UPS CUSTOMER CENTER operates in the couriers and express delivery services industry. The industry average Total Recordable Incident Rate (TRIR) is 7.9.