Establishment profile
SENTURE LLC
460 INDUSTRIAL BOULEVARD, TUTTLE, KY, 40741
561422 — Telemarketing Bureaus and Other Contact Centers
Summary
SENTURE LLC has accumulated 0 OSHA violations across 3 inspections over 16 years of recorded history.
The most recent federal enforcement activity was recorded 2 years ago.
Federal records were found in 2 of 15 sources. Sources without matching records returned empty for this establishment.
Agency coverage
SENTURE LLC appears in OSHA workplace safety, WHD wage enforcement, and NLRB labor relations records only. No matching records were found in MSHA mine safety, EPA environmental compliance, OFLC visa and labor certification (historical), FMCSA motor carrier registration, SAM.gov federal debarment, CMS nursing home enforcement, UVA Corporate Prosecution Registry, CPSC product recalls, or NHTSA vehicle recalls.
OSHA workplace safety
Peer comparison
Fewer violations than most other employers in NAICS 5614 within KY. Peer group: 35 employers. This establishment has 0 OSHA violations; peer median is 0.
Safety self-report (OSHA 300A)
No self-reported injury rates filed with OSHA's Injury Tracking Application for SENTURE LLC. Verify directly with OSHA Injury Tracking Application →
Industry benchmark
BLS rates reflect industry-wide averages. Self-reported figures come from OSHA’s Injury Tracking Application; absence of self-reported data does not necessarily indicate non-compliance — many establishments fall below the ITA reporting threshold.
Inspection breakdown
Complaint- and accident-triggered inspections are stronger risk signals than routine planned inspections.
OSHA severe injury reports
No severe injury reports (hospitalization, amputation, or loss of an eye) on file under 29 CFR 1904.39 for SENTURE LLC. Verify directly with Occupational Safety and Health Administration →
Activity timeline
No federal enforcement activity has been recorded against this establishment in 2+ years. Most recent activity: 2 years ago. Data on this page is refreshed weekly.
Wage & Hour Division (WHD)
Department of Labor Wage & Hour Division — minimum-wage, overtime, child-labor, FMLA, and prevailing-wage enforcement.
Wage and hour breakdown by law
Per-statute totals across all closed DOL Wage & Hour cases against this employer. Backwages reflect amounts the agency assessed; civil penalty is the separate fine where applicable. Some acts (Davis-Bacon, SCA, CWHSSA, H-2B, CCPA) don't carry a civil penalty field in DOL's data. 2 statutes · 430 violations · $614,526 in backwages
| Statute | Period | Cases | Violations | Workers | Backwages | Civil penalty |
|---|---|---|---|---|---|---|
| Service Contract Act (federal services) | Jun 2024 | 1 | 236 | 230 | $609,851 | — |
| FLSA — minimum wage & overtime | Jun 2024 | 1 | 194 | 194 | $4,676 | — |
Source: DOL WHD enforcement database, aggregated per statute. Lifetime totals. A case can cite multiple statutes — so the total here may exceed the case count in the table above.
Wage and hour cases
Closed DOL Wage & Hour Division cases (FLSA, FMLA, H-2B, MSPA, and related statutes). Backwages reflect amounts the agency assessed; civil penalty (CMP) is a separate fine levied on top, where the statute provides for one (FLSA / H-1B / H-2A / MSPA / FMLA / EPPA / FLSA Child Labor; other acts have no CMP column in DOL’s data). The Statutes column lists which laws each case cited. 2 cases · 430 violations · $614,526 in backwages · 231 workers affected
| Case period | Industry | Statutes | Violations | Workers | Backwages | Civil penalty |
|---|---|---|---|---|---|---|
| Jan 2022 – Jun 2024 | Telemarketing Bureaus and Other Contact Centers | FLSASCA | 430 | 230 | $614,526 | — |
| Mar 2021 – Mar 2023 | Telephone Answering Services | — | — | 1 | — | — |
Source: DOL WHD enforcement database. Cases shown reflect those the agency has closed and made public. A violation count is the agency’s tally of cited violations (one violation can affect many workers); the workers column counts distinct employees the agency found to be affected.
Mine safety (MSHA)
No MSHA mine safety violations on file for SENTURE LLC. Verify directly with Mine Safety and Health Administration →
Labor relations (NLRB)
Company-level in KY — for SENTURE LLC, not this location alone
National Labor Relations Board — unfair labor practice charges and union representation cases. The NLRB records cases at the company/regional level (no worksite address), so these are matched by company name and state and may span other SENTURE LLC locations in the same state.
NLRB cases
National Labor Relations Board cases involving this employer. Includes unfair labor practice (ULP) filings and representation election proceedings. NLRB enforcement is process-driven; no per-case monetary penalty is assessed (remedies are case-by-case backpay orders, posting requirements, election re-runs, etc.). 1 case · 1 ULP
| Case number | Type | Filed | Closed | Status | Region |
|---|---|---|---|---|---|
| 09-CA-197591 | Unfair labor practice | Apr 2017 | Oct 2017 | Closed | Region 09, Cincinnati, Ohio |
Source: NLRB case files. Rows shown are those the agency has published. Region numbers (1–31) correspond to NLRB's geographic offices.
Visa & labor certification (OFLC) — historical
No H-1B, H-2A, or H-2B labor condition applications on file (historical data only — DOL ended OFLC publication) for SENTURE LLC. Verify directly with Office of Foreign Labor Certification →
Environmental compliance (EPA)
No EPA inspections or formal enforcement actions on file for SENTURE LLC. Verify directly with Environmental Protection Agency →
Federal criminal prosecution record
No federal criminal prosecutions, plea agreements, or deferred-prosecution agreements on file for SENTURE LLC. Verify directly with UVA Corporate Prosecution Registry →
Federal contracts
This location
Consolidated across all USAspending recipient entities under this corporate parent — not attributable to this single location.
- Department of TransportationCUSTOMER INSURANCE AND REGISTRATION INFORMATION SUPPORT (CIRIS)SERVICES CONTRACTcontract · Last action 2025-04-23$111,319,018
- General Services AdministrationOPP CONTACT CENTER CONTRACT SUPPORT RECOMPETEcontract · Last action 2026-03-02$64,128,017
- Consumer Financial Protection BureauCONSUMER RESOURCE CENTER (CRC)contract · Last action 2026-07-01$50,835,753
- Department of TransportationIGF::OT::IGF THE CUSTOMER SERVICE AND REGISTRATION CONTRACT INCLUDES CUSTOMER SERVICE SUPPORT, DATABASE, TECHNICAL SERVICES, MAILINGS AND CUSTOMER RELATIONSHIP MANAGEMENT. THE BASE PERIOD OF PERFORMANCE IS FROM DATE OF AWARD THROUGH 12 MONTHS AND 4 OPTION PERIODS.contract · Last action 2019-05-09$33,838,920
- Department of TransportationCUSTOMER INSURANCE REGISTRATION INFORMATION SUPPORT - 2ND GENERATION BRIDGEcontract · Last action 2026-05-29$24,039,301
- Department of EducationAWARD OF NEW TASK ORDER FOR CALL CENTER SERVICES SUPPORT UNDER CUSTOMER ENGAGEMENT MANAGEMENT SYSTEM (CEMS)CONTRACT USING THE DIGITAL CUSTOMER CARE (DCC) PLATFORMcontract · Last action 2021-09-10$23,387,617
- Department of EducationIGF::CT::IGF AWARD OF TO#0013 UNDER FSA IDIQ ED-FSA-14-D-0004 TO CONSOLIDATE FDMS CALL CENTERScontract · Last action 2020-01-22$22,866,252
- Department of TransportationTHE PURPOSE OF THIS PR IS TO DO A "LIMITED SOURCE CONTRACT FOR A LOGICAL FOLLOW-ON" INSTEAD OF ISSUING OPTION YEAR 4 FOR THE SENTURE CONTRACT. OPTIONAL FUNDING AMOUNT FOR 6 MONTH OPTION PERIOD - POP:09/30/2019-03/29/2020 - SUBJECT TO AVAILABILITY OF FUNDS.contract · Last action 2023-03-30$22,061,988
- Department of the TreasuryFY23 W&I LIVE AGENTS CALL CENTER SUPPORT SERVICEScontract · Last action 2026-04-21$16,410,363
- Department of EducationIGF::CT::IGF AWARD OF TO#0012 UNDER FSA IDIQ ED-FSA-14-D-0004 TO CONSOLIDATE FEEDBACK&DISPUTE MANAGEMENT SYSTEMScontract · Last action 2022-11-30$13,248,051
- Department of EducationCALL CENTER SERVICEScontract · Last action 2023-09-15$9,907,065
- Department of the TreasuryW&I EIP LIVE AGENT CONTACT CENTER- COVID-19 SUPPORTcontract · Last action 2024-07-30$8,176,046
- General Services AdministrationGXCC LOGICAL FOLLOW-ONcontract · Last action 2026-05-14$7,710,199
- Department of EducationIGF::OT::IGF FOR OTHER FUNCTIONS FEDERAL STUDENT AID (FSA) SEEKS TO IMPLEMENT A CONTRACTOR-HOSTED AND MANAGED CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOLUTION TO SUPPORT ITS ENTERPRISE COMPLAINT SYSTEM AND ITS CONTRACTOR-SUPPORTED TIER 1 SUPPORT.contract · Last action 2017-03-16$7,008,821
- Department of EducationIGF::CT::IGF THIS TASK ORDER IS FOR TIER (1) CUSTOMER SERVICE REPRESENTATIVE (CSR) SUPPORT FOR FEDERAL STUDENT AID COMPLAINT RESOLUTIONS.contract · Last action 2017-03-29$3,240,697
- Department of Education"CLOSELY ASSOCIATED" IGF::CL::IGF THE PRIMARY FUNCTION OF THIS CONTRACT IS TO ACQUIRE SERVICES IN SUPPORT OF FEDERAL STUDENT AID'S CUSTOMER SERVICE DELIVERY. FOR CASE MANAGEMENT SUPPORT SERVICES FOR GENERAL ASSISTANCE AND RESEARCH.contract · Last action 2016-06-01$2,800,268
- Department of EducationIGF::CL::IGF FOR CLOSELY ASSOCIATED THE PURPOSE OF THIS TASK ORDER IS TO PROVIDE OMBUDSMAN CASE SUPPORT SERVICES IN SUPPORT OF FEDERAL STUDENT AID'S OMBUDSMAN OFFICE.contract · Last action 2016-10-12$2,740,246
- Department of EducationIGF::CL::IGF THE PURPOSE OF THIS TASK ORDER IS TO PROVIDE CUSTOMER SERVICE REPRESENTATIVE SUPPORT FOR THE FEDERAL STUDENT AID OMBUDSMAN THROUGH CALL INTAKE, CASE WORK AND CASE MANAGEMENT SERVICE. THIS IS TASK ORDER 0009 OF SINGLE AWARD IDIQ ED-FSA-14-D-0004, OMBUDSMAN CONTRACT.contract · Last action 2022-09-27$2,494,808
- Department of EducationIGF::OT::IGF IMPLEMENTATION OF DIGITAL COMMUNICATION TOOL - DCT TOOL WILL SEND OUT EMAIL AND IN THE FUTURE TEXT CAMPAIGNS TO STUDENTS.contract · Last action 2020-01-23$2,316,120
- Department of EducationIGF::CL::IGF THE PURPOSE OF THIS TASK ORDER IS TO IMPLEMENT A SOFTWARE AS A SERVICE (SAAS) CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOLUTION FOR FEDERAL STUDENT AID'S OMBUDSMAN CASE TRACKING SYSTEM.contract · Last action 2016-11-03$2,023,248
- Department of EducationIGF::CT::IGF THIS CONTRACT IS FOR SUPPORT SERVICES TO ASSIST FSA IN THE REVIEW AND CASE PROCESSING OF DATA CORRECTIONS TO THE GE DCL, AND CHALLENGES TO GE DRAFT D/E RATES. DATA CORRECTIONS AND CHALLENGES WILL BE SUBMITTED BY SCHOOLS ANNUALLY FOR EACH GE CYCLE TO CORRECT THEIR DCL AND DRAFT D/E METRICS.contract · Last action 2017-06-23$1,515,072
- Department of EducationIGF::OT::IGF - IPM CUSTOMER CONTACT CENTER TASK ORDER THE IPM CUSTOMER CONTACT CENTER REQUIREMENT IS A ROBUST CUSTOMER SERVICE SOLUTION IN SUPPORT OF THE PLANNED INITIAL LAUNCH OF THE IPM SOLUTION. AS A RESULT TBSSG REQUIRES CONTRACTOR SUPPORT TO ESTABLISH, DELIVER AND OPERATE A CUSTOMER CONTACT CENTER TO SUPPORT THE IPM SYSTEM POST-DEPLOYMENT. THE CONTRACTOR SHALL PERFORM THE WORK REQUIREMENTS AS DESCRIBED WITHIN THE SOW OF THE TASK ORDER.contract · Last action 2018-09-24$945,701
- Department of EducationIGF::OT::IGF FEDERAL STUDENT AID (FSA) SEEKS CONTRACTOR SUPPORT TO: 1. TAKE AN INVENTORY OF CURRENT COMPLAINT INTAKE POINTS THROUGHOUT THE STUDENT AID LIFECYCLE. 2. CONDUCT AN AS?IS PROCESS ASSESSMENT. 3. DEVELOP TO?BE HIGH?LEVEL REQUIREMENTS FOR AN ENTERPRISE COMPLAINT SYSTEM OR PROCESS. PROVIDE A DESCRIPTION OF THREE POSSIBLE SYSTEMS OR PROCESSES CAPABLE OF MEETING FSA S REQUIREMENTS, ALONG WITH AN ASSESSMENT OF EACH.contract · Last action 2016-05-04$302,359
- Department of EducationAWARD NEW TASK ORDER FOR DECOMMISSIONING OF DIGITAL COMMUNICATIONS TOOL (DCT)contract · Last action 2020-01-31$91,912
- Department of EducationIGF::OT::IGF VENDOR ASSESSMENT OF MARKET LEADING PRODUCTS THAT CAN PROVIDE FSA WITH A REPLACEMENT FOR ITS OMBUDSMAN CASE TRACKING SYSTEM (OCTS), A COMMERCIAL OFF-THE-SHELF (COTS) ORACLE SIEBEL SERVICE APPLICATION CURRENTLY HOSTED AT THE FSA VIRTUAL DATA CENTER.contract · Last action 2016-11-01$53,939
- Department of Education"CLOSELY ASSOCIATED" IGF::CL::IGF THE PRIMARY FUNCTION OF THIS CONTRACT IS TO ACQUIRE SERVICES IN SUPPORT OF FEDERAL STUDENT AID'S CUSTOMER SERVICE DELIVERY. TASK ORDER: THE CONTRACTOR WILL PROVIDE GENERAL OPERATIONS AND MAINTENANCE (O&M) SUPPORT FOR THE COALITION OF FEDERAL OMBUDSMAN WEBSITE HOSTED AT THE VDC, AS WELL AS PROVIDE WEBSITE TECHNICAL CONSULTATION, AS NEEDED, TO ADDRESS CHANGES TO THE WEBSITE AS REQUESTED BY FEDERAL STUDENT AID (FSA) AND COMMUNICATED BY THE CONTRACTOR.contract · Last action 2022-01-18$43,159
- General Services AdministrationFEDERAL SUPPLY SCHEDULE CONTRACTcontract · Last action 2026-06-22$0
- General Services AdministrationFEDERAL SUPPLY SCHEDULE CONTRACT.contract · Last action 2025-05-06$0
- Department of Education"CLOSELY ASSOCIATED" IGF::CL::IGF THE PRIMARY FUNCTION OF THIS CONTRACT IS TO ACQUIRE SERVICES IN SUPPORT OF FEDERAL STUDENT AID'S CUSTOMER SERVICE DELIVERY.contract · Last action 2020-01-27$0
Federal contract dollars to this establishment. Primary NAICS: 541519 - OTHER COMPUTER RELATED SERVICES. Last action: 2026-07-01. Source: USAspending.gov, net obligations. Recipient address is the SAM registration / HQ address, not necessarily the worksite.
Inspection history
| Date | Trigger | Violations | Serious | Penalty | |
|---|---|---|---|---|---|
| 2019-10-28 | Complaint | 0 | — | $0 | |
| 2016-04-27 | Complaint | 0 | — | $0 | |
| 2010-07-13 | Complaint | 0 | — | $0 |
Source: OSHA IMIS. Citation amounts reflect initially assessed penalties; final amounts after appeal may differ.
In the news
Other employers in this industry and state
Other employers in telemarketing bureaus and other contact centers within KY, ordered by federal enforcement volume:
- LYNX SERVICES LLCPADUCAH — 1 federal enforcement record
- SERVECO NORTH AMERICA LLCSOMERSET — 1 federal enforcement record
- HONEYWELL INTERNATIONAL INCLOUISVILLE — 0 federal enforcement records
Related searches
- Telemarketing Bureaus and Other Contact CentersAll employers in this industry
- Employers in KYState-wide enforcement data
- Telemarketing Bureaus and in KYIndustry × state cross-filter
About this data
This profile aggregates federal enforcement records on SENTURE LLC from every major federal compliance and enforcement source plus the UVA Corporate Prosecution Registry. OSHA workplace safety inspections, WHD wage cases, MSHA mine safety, EPA environmental enforcement, NLRB labor relations, OFLC visa/labor certification, FMCSA motor carrier registration, SAM.gov debarments, CMS nursing-home records, BLS industry safety benchmarks, OSHA ITA self-reported injury rates, SEC enforcement and financial disclosures, CPSC and NHTSA recalls.
Establishments are matched across agencies using normalized employer name, state, and ZIP code.
OSHA citations typically appear 3–8 months after the inspection, so very recent enforcement actions may not yet be reflected. Profiles may be incomplete if the establishment operates under multiple legal names or files under variations our entity-matching rules don’t yet cover. To report a missing record or correction, email corrections@fastdol.com.
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Contact sales →Frequently asked
- What is SENTURE LLC's OSHA violation history?
- SENTURE LLC has 3 OSHA inspections on record with 0 violations and $0 in total penalties.
- How does SENTURE LLC's safety record compare to its industry?
- SENTURE LLC operates in the telemarketing bureaus and other contact centers industry. The industry average Total Recordable Incident Rate (TRIR) is 0.4.