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Establishment profile

SENTURE LLC

460 INDUSTRIAL BOULEVARD, TUTTLE, KY, 40741
561422Telemarketing Bureaus and Other Contact Centers

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OSHA inspections
3
over 16 years
Violations
0
Penalties
$0
Violations across 2 federal agencies
Enforcement actions from multiple agencies may indicate systemic compliance issues across functions.

Summary

SENTURE LLC has accumulated 0 OSHA violations across 3 inspections over 16 years of recorded history.

The most recent federal enforcement activity was recorded 2 years ago.

Federal records were found in 2 of 15 sources. Sources without matching records returned empty for this establishment.

Agency coverage

SENTURE LLC appears in OSHA workplace safety, WHD wage enforcement, and NLRB labor relations records only. No matching records were found in MSHA mine safety, EPA environmental compliance, OFLC visa and labor certification (historical), FMCSA motor carrier registration, SAM.gov federal debarment, CMS nursing home enforcement, UVA Corporate Prosecution Registry, CPSC product recalls, or NHTSA vehicle recalls.

OSHA workplace safety

Inspections
3
0.2 / yr · last 16 yrs
Violations
0
0.0 / yr
Penalties
$0
Inspection trigger · complaint
3 of 3

Peer comparison

0th

Fewer violations than most other employers in NAICS 5614 within KY. Peer group: 35 employers. This establishment has 0 OSHA violations; peer median is 0.

Fewer violationsMore violations
Penalty percentile
0th
peer median: $0
Inspection frequency
88th
peer median: 1

Safety self-report (OSHA 300A)

No self-reported injury rates filed with OSHA's Injury Tracking Application for SENTURE LLC. Verify directly with OSHA Injury Tracking Application

Industry benchmark

Industry avg TRIR
0.4
BLS SOII 2024
Industry avg DART
0.2
BLS SOII 2024
Self-reported TRIR
Not in OSHA ITA

BLS rates reflect industry-wide averages. Self-reported figures come from OSHA’s Injury Tracking Application; absence of self-reported data does not necessarily indicate non-compliance — many establishments fall below the ITA reporting threshold.

Inspection breakdown

Complaint
3

Complaint- and accident-triggered inspections are stronger risk signals than routine planned inspections.

OSHA severe injury reports

No severe injury reports (hospitalization, amputation, or loss of an eye) on file under 29 CFR 1904.39 for SENTURE LLC. Verify directly with Occupational Safety and Health Administration

Activity timeline

Data refreshed
Weekly
First OSHA inspection
Most recent activity
2 years ago

No federal enforcement activity has been recorded against this establishment in 2+ years. Most recent activity: 2 years ago. Data on this page is refreshed weekly.

Wage & Hour Division (WHD)

Cases
2
Back wages owed
$614,526
Employees affected
231

Department of Labor Wage & Hour Division — minimum-wage, overtime, child-labor, FMLA, and prevailing-wage enforcement.

Wage and hour breakdown by law

Per-statute totals across all closed DOL Wage & Hour cases against this employer. Backwages reflect amounts the agency assessed; civil penalty is the separate fine where applicable. Some acts (Davis-Bacon, SCA, CWHSSA, H-2B, CCPA) don't carry a civil penalty field in DOL's data. 2 statutes · 430 violations · $614,526 in backwages

StatutePeriodCasesViolationsWorkersBackwagesCivil penalty
Service Contract Act (federal services)Jun 20241236230$609,851
FLSA — minimum wage & overtimeJun 20241194194$4,676

Source: DOL WHD enforcement database, aggregated per statute. Lifetime totals. A case can cite multiple statutes — so the total here may exceed the case count in the table above.

Wage and hour cases

Closed DOL Wage & Hour Division cases (FLSA, FMLA, H-2B, MSPA, and related statutes). Backwages reflect amounts the agency assessed; civil penalty (CMP) is a separate fine levied on top, where the statute provides for one (FLSA / H-1B / H-2A / MSPA / FMLA / EPPA / FLSA Child Labor; other acts have no CMP column in DOL’s data). The Statutes column lists which laws each case cited. 2 cases · 430 violations · $614,526 in backwages · 231 workers affected

Case periodIndustryStatutesViolationsWorkersBackwagesCivil penalty
Jan 2022 – Jun 2024Telemarketing Bureaus and Other Contact CentersFLSASCA430230$614,526
Mar 2021 – Mar 2023Telephone Answering Services1

Source: DOL WHD enforcement database. Cases shown reflect those the agency has closed and made public. A violation count is the agency’s tally of cited violations (one violation can affect many workers); the workers column counts distinct employees the agency found to be affected.

Mine safety (MSHA)

No MSHA mine safety violations on file for SENTURE LLC. Verify directly with Mine Safety and Health Administration

Labor relations (NLRB)

Company-level in KY — for SENTURE LLC, not this location alone

Total cases
1
Unfair labor practice
1

National Labor Relations Board — unfair labor practice charges and union representation cases. The NLRB records cases at the company/regional level (no worksite address), so these are matched by company name and state and may span other SENTURE LLC locations in the same state.

NLRB cases

National Labor Relations Board cases involving this employer. Includes unfair labor practice (ULP) filings and representation election proceedings. NLRB enforcement is process-driven; no per-case monetary penalty is assessed (remedies are case-by-case backpay orders, posting requirements, election re-runs, etc.). 1 case · 1 ULP

Case numberTypeFiledClosedStatusRegion
09-CA-197591Unfair labor practiceApr 2017Oct 2017ClosedRegion 09, Cincinnati, Ohio

Source: NLRB case files. Rows shown are those the agency has published. Region numbers (1–31) correspond to NLRB's geographic offices.

Visa & labor certification (OFLC) — historical

No H-1B, H-2A, or H-2B labor condition applications on file (historical data only — DOL ended OFLC publication) for SENTURE LLC. Verify directly with Office of Foreign Labor Certification

Environmental compliance (EPA)

No EPA inspections or formal enforcement actions on file for SENTURE LLC. Verify directly with Environmental Protection Agency

Federal criminal prosecution record

No federal criminal prosecutions, plea agreements, or deferred-prosecution agreements on file for SENTURE LLC. Verify directly with UVA Corporate Prosecution Registry

Federal contracts

This location

Obligated (5-yr)
$256.6M
Obligated (all-time)
$433.5M
Awards
29
Top agency
Department of Transportation
$191.3M
Company-wide — TELEPERFORMANCE SE (across 8 entities)
Obligated (5-yr)
$225.2M
Obligated (all-time)
$314.2M
Awards (all-time)
368

Consolidated across all USAspending recipient entities under this corporate parent — not attributable to this single location.

Top agencies by obligation (this location)
Department of Transportation$191.3M
Department of Education$95.0M
General Services Administration$71.8M
Consumer Financial Protection Bureau$50.8M
Department of the Treasury$24.6M
Largest awards
  • Department of Transportation
    CUSTOMER INSURANCE AND REGISTRATION INFORMATION SUPPORT (CIRIS)SERVICES CONTRACT
    contract · Last action 2025-04-23
    $111,319,018
  • General Services Administration
    OPP CONTACT CENTER CONTRACT SUPPORT RECOMPETE
    contract · Last action 2026-03-02
    $64,128,017
  • Consumer Financial Protection Bureau
    CONSUMER RESOURCE CENTER (CRC)
    contract · Last action 2026-07-01
    $50,835,753
  • Department of Transportation
    IGF::OT::IGF THE CUSTOMER SERVICE AND REGISTRATION CONTRACT INCLUDES CUSTOMER SERVICE SUPPORT, DATABASE, TECHNICAL SERVICES, MAILINGS AND CUSTOMER RELATIONSHIP MANAGEMENT. THE BASE PERIOD OF PERFORMANCE IS FROM DATE OF AWARD THROUGH 12 MONTHS AND 4 OPTION PERIODS.
    contract · Last action 2019-05-09
    $33,838,920
  • Department of Transportation
    CUSTOMER INSURANCE REGISTRATION INFORMATION SUPPORT - 2ND GENERATION BRIDGE
    contract · Last action 2026-05-29
    $24,039,301
  • Department of Education
    AWARD OF NEW TASK ORDER FOR CALL CENTER SERVICES SUPPORT UNDER CUSTOMER ENGAGEMENT MANAGEMENT SYSTEM (CEMS)CONTRACT USING THE DIGITAL CUSTOMER CARE (DCC) PLATFORM
    contract · Last action 2021-09-10
    $23,387,617
  • Department of Education
    IGF::CT::IGF AWARD OF TO#0013 UNDER FSA IDIQ ED-FSA-14-D-0004 TO CONSOLIDATE FDMS CALL CENTERS
    contract · Last action 2020-01-22
    $22,866,252
  • Department of Transportation
    THE PURPOSE OF THIS PR IS TO DO A "LIMITED SOURCE CONTRACT FOR A LOGICAL FOLLOW-ON" INSTEAD OF ISSUING OPTION YEAR 4 FOR THE SENTURE CONTRACT. OPTIONAL FUNDING AMOUNT FOR 6 MONTH OPTION PERIOD - POP:09/30/2019-03/29/2020 - SUBJECT TO AVAILABILITY OF FUNDS.
    contract · Last action 2023-03-30
    $22,061,988
  • Department of the Treasury
    FY23 W&I LIVE AGENTS CALL CENTER SUPPORT SERVICES
    contract · Last action 2026-04-21
    $16,410,363
  • Department of Education
    IGF::CT::IGF AWARD OF TO#0012 UNDER FSA IDIQ ED-FSA-14-D-0004 TO CONSOLIDATE FEEDBACK&DISPUTE MANAGEMENT SYSTEMS
    contract · Last action 2022-11-30
    $13,248,051
  • Department of Education
    CALL CENTER SERVICES
    contract · Last action 2023-09-15
    $9,907,065
  • Department of the Treasury
    W&I EIP LIVE AGENT CONTACT CENTER- COVID-19 SUPPORT
    contract · Last action 2024-07-30
    $8,176,046
  • General Services Administration
    GXCC LOGICAL FOLLOW-ON
    contract · Last action 2026-05-14
    $7,710,199
  • Department of Education
    IGF::OT::IGF FOR OTHER FUNCTIONS FEDERAL STUDENT AID (FSA) SEEKS TO IMPLEMENT A CONTRACTOR-HOSTED AND MANAGED CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOLUTION TO SUPPORT ITS ENTERPRISE COMPLAINT SYSTEM AND ITS CONTRACTOR-SUPPORTED TIER 1 SUPPORT.
    contract · Last action 2017-03-16
    $7,008,821
  • Department of Education
    IGF::CT::IGF THIS TASK ORDER IS FOR TIER (1) CUSTOMER SERVICE REPRESENTATIVE (CSR) SUPPORT FOR FEDERAL STUDENT AID COMPLAINT RESOLUTIONS.
    contract · Last action 2017-03-29
    $3,240,697
  • Department of Education
    "CLOSELY ASSOCIATED" IGF::CL::IGF THE PRIMARY FUNCTION OF THIS CONTRACT IS TO ACQUIRE SERVICES IN SUPPORT OF FEDERAL STUDENT AID'S CUSTOMER SERVICE DELIVERY. FOR CASE MANAGEMENT SUPPORT SERVICES FOR GENERAL ASSISTANCE AND RESEARCH.
    contract · Last action 2016-06-01
    $2,800,268
  • Department of Education
    IGF::CL::IGF FOR CLOSELY ASSOCIATED THE PURPOSE OF THIS TASK ORDER IS TO PROVIDE OMBUDSMAN CASE SUPPORT SERVICES IN SUPPORT OF FEDERAL STUDENT AID'S OMBUDSMAN OFFICE.
    contract · Last action 2016-10-12
    $2,740,246
  • Department of Education
    IGF::CL::IGF THE PURPOSE OF THIS TASK ORDER IS TO PROVIDE CUSTOMER SERVICE REPRESENTATIVE SUPPORT FOR THE FEDERAL STUDENT AID OMBUDSMAN THROUGH CALL INTAKE, CASE WORK AND CASE MANAGEMENT SERVICE. THIS IS TASK ORDER 0009 OF SINGLE AWARD IDIQ ED-FSA-14-D-0004, OMBUDSMAN CONTRACT.
    contract · Last action 2022-09-27
    $2,494,808
  • Department of Education
    IGF::OT::IGF IMPLEMENTATION OF DIGITAL COMMUNICATION TOOL - DCT TOOL WILL SEND OUT EMAIL AND IN THE FUTURE TEXT CAMPAIGNS TO STUDENTS.
    contract · Last action 2020-01-23
    $2,316,120
  • Department of Education
    IGF::CL::IGF THE PURPOSE OF THIS TASK ORDER IS TO IMPLEMENT A SOFTWARE AS A SERVICE (SAAS) CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOLUTION FOR FEDERAL STUDENT AID'S OMBUDSMAN CASE TRACKING SYSTEM.
    contract · Last action 2016-11-03
    $2,023,248
  • Department of Education
    IGF::CT::IGF THIS CONTRACT IS FOR SUPPORT SERVICES TO ASSIST FSA IN THE REVIEW AND CASE PROCESSING OF DATA CORRECTIONS TO THE GE DCL, AND CHALLENGES TO GE DRAFT D/E RATES. DATA CORRECTIONS AND CHALLENGES WILL BE SUBMITTED BY SCHOOLS ANNUALLY FOR EACH GE CYCLE TO CORRECT THEIR DCL AND DRAFT D/E METRICS.
    contract · Last action 2017-06-23
    $1,515,072
  • Department of Education
    IGF::OT::IGF - IPM CUSTOMER CONTACT CENTER TASK ORDER THE IPM CUSTOMER CONTACT CENTER REQUIREMENT IS A ROBUST CUSTOMER SERVICE SOLUTION IN SUPPORT OF THE PLANNED INITIAL LAUNCH OF THE IPM SOLUTION. AS A RESULT TBSSG REQUIRES CONTRACTOR SUPPORT TO ESTABLISH, DELIVER AND OPERATE A CUSTOMER CONTACT CENTER TO SUPPORT THE IPM SYSTEM POST-DEPLOYMENT. THE CONTRACTOR SHALL PERFORM THE WORK REQUIREMENTS AS DESCRIBED WITHIN THE SOW OF THE TASK ORDER.
    contract · Last action 2018-09-24
    $945,701
  • Department of Education
    IGF::OT::IGF FEDERAL STUDENT AID (FSA) SEEKS CONTRACTOR SUPPORT TO: 1. TAKE AN INVENTORY OF CURRENT COMPLAINT INTAKE POINTS THROUGHOUT THE STUDENT AID LIFECYCLE. 2. CONDUCT AN AS?IS PROCESS ASSESSMENT. 3. DEVELOP TO?BE HIGH?LEVEL REQUIREMENTS FOR AN ENTERPRISE COMPLAINT SYSTEM OR PROCESS. PROVIDE A DESCRIPTION OF THREE POSSIBLE SYSTEMS OR PROCESSES CAPABLE OF MEETING FSA S REQUIREMENTS, ALONG WITH AN ASSESSMENT OF EACH.
    contract · Last action 2016-05-04
    $302,359
  • Department of Education
    AWARD NEW TASK ORDER FOR DECOMMISSIONING OF DIGITAL COMMUNICATIONS TOOL (DCT)
    contract · Last action 2020-01-31
    $91,912
  • Department of Education
    IGF::OT::IGF VENDOR ASSESSMENT OF MARKET LEADING PRODUCTS THAT CAN PROVIDE FSA WITH A REPLACEMENT FOR ITS OMBUDSMAN CASE TRACKING SYSTEM (OCTS), A COMMERCIAL OFF-THE-SHELF (COTS) ORACLE SIEBEL SERVICE APPLICATION CURRENTLY HOSTED AT THE FSA VIRTUAL DATA CENTER.
    contract · Last action 2016-11-01
    $53,939
  • Department of Education
    "CLOSELY ASSOCIATED" IGF::CL::IGF THE PRIMARY FUNCTION OF THIS CONTRACT IS TO ACQUIRE SERVICES IN SUPPORT OF FEDERAL STUDENT AID'S CUSTOMER SERVICE DELIVERY. TASK ORDER: THE CONTRACTOR WILL PROVIDE GENERAL OPERATIONS AND MAINTENANCE (O&M) SUPPORT FOR THE COALITION OF FEDERAL OMBUDSMAN WEBSITE HOSTED AT THE VDC, AS WELL AS PROVIDE WEBSITE TECHNICAL CONSULTATION, AS NEEDED, TO ADDRESS CHANGES TO THE WEBSITE AS REQUESTED BY FEDERAL STUDENT AID (FSA) AND COMMUNICATED BY THE CONTRACTOR.
    contract · Last action 2022-01-18
    $43,159
  • General Services Administration
    FEDERAL SUPPLY SCHEDULE CONTRACT
    contract · Last action 2026-06-22
    $0
  • General Services Administration
    FEDERAL SUPPLY SCHEDULE CONTRACT.
    contract · Last action 2025-05-06
    $0
  • Department of Education
    "CLOSELY ASSOCIATED" IGF::CL::IGF THE PRIMARY FUNCTION OF THIS CONTRACT IS TO ACQUIRE SERVICES IN SUPPORT OF FEDERAL STUDENT AID'S CUSTOMER SERVICE DELIVERY.
    contract · Last action 2020-01-27
    $0

Federal contract dollars to this establishment. Primary NAICS: 541519 - OTHER COMPUTER RELATED SERVICES. Last action: 2026-07-01. Source: USAspending.gov, net obligations. Recipient address is the SAM registration / HQ address, not necessarily the worksite.

Inspection history

DateTriggerViolationsSeriousPenalty
2019-10-28Complaint0$0
2016-04-27Complaint0$0
2010-07-13Complaint0$0

Source: OSHA IMIS. Citation amounts reflect initially assessed penalties; final amounts after appeal may differ.

In the news

Other employers in this industry and state

Other employers in telemarketing bureaus and other contact centers within KY, ordered by federal enforcement volume:

Related searches

About this data

This profile aggregates federal enforcement records on SENTURE LLC from every major federal compliance and enforcement source plus the UVA Corporate Prosecution Registry. OSHA workplace safety inspections, WHD wage cases, MSHA mine safety, EPA environmental enforcement, NLRB labor relations, OFLC visa/labor certification, FMCSA motor carrier registration, SAM.gov debarments, CMS nursing-home records, BLS industry safety benchmarks, OSHA ITA self-reported injury rates, SEC enforcement and financial disclosures, CPSC and NHTSA recalls.

Establishments are matched across agencies using normalized employer name, state, and ZIP code.

OSHA citations typically appear 3–8 months after the inspection, so very recent enforcement actions may not yet be reflected. Profiles may be incomplete if the establishment operates under multiple legal names or files under variations our entity-matching rules don’t yet cover. To report a missing record or correction, email corrections@fastdol.com.

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Frequently asked

What is SENTURE LLC's OSHA violation history?
SENTURE LLC has 3 OSHA inspections on record with 0 violations and $0 in total penalties.
How does SENTURE LLC's safety record compare to its industry?
SENTURE LLC operates in the telemarketing bureaus and other contact centers industry. The industry average Total Recordable Incident Rate (TRIR) is 0.4.