Establishment profile
ALORICA
1440 GOODYEAR, EL PASO, TX, 79936
Operated by Alorica · 1 of 12 establishments
561422 — Telemarketing Bureaus and Other Contact Centers
EIN 954740339
Summary
ALORICA has accumulated 1 OSHA violation across 1 inspection over 15 years of recorded history, with $1,000 in total assessed penalties.
The establishment sits in the 62nd percentile for violations within its industry-state peer group of 96 employers. The most recent enforcement activity was recorded 2 years ago.
Federal records were found in 2 of 15 sources. Sources without matching records returned empty for this establishment.
Agency coverage
ALORICA appears in OSHA workplace safety and WHD wage enforcement records only. No matching records were found in MSHA mine safety, EPA environmental compliance, NLRB labor relations, OFLC visa and labor certification (historical), FMCSA motor carrier registration, SAM.gov federal debarment, CMS nursing home enforcement, UVA Corporate Prosecution Registry, CPSC product recalls, or NHTSA vehicle recalls.
OSHA workplace safety
100% of inspections at this establishment produced violations,
Most-cited OSHA standards
Top OSHA standards cited at this employer, ranked by citation count. Standards (CFR sections) cluster citations into safety themes -- machine guarding, lockout-tagout, hazard communication, fall protection, process safety, etc. A concentration on one or two sections reveals a pattern that individual citations don’t. 1 distinct standard shown · 1 citation in this view · $1,000 in penalties.
| CFR section | Citations | Inspections | Total penalty | First cited | Last cited |
|---|---|---|---|---|---|
| 29 CFR 1904.0004 A | 1 | 1 | $1,000 | May 2016 | May 2016 |
Source: OSHA inspection citations (violation_detail). CFR section codes can be looked up at osha.gov/laws-regs for the formal standard text. Per-inspection detail and the specific violation descriptions are available by expanding individual inspections below.
Peer comparison
Above average violations in NAICS 5614 within TX. Peer group: 96 employers. This establishment has 1 OSHA violation; peer median is 0.
Safety self-report (OSHA 300A)
Recordable injury rates the employer filed with OSHA’s Injury Tracking Application. DART covers cases with days away, restricted, or transferred; TRIR is the total recordable case rate.
Reported for 582 average annual employees at this establishment.
Source: OSHA ITA Form 300A (employer self-reported). Rates are per 100 full-time equivalent workers. Establishments below the ~10-FTE threshold are not required to report.
Industry benchmark
BLS rates reflect industry-wide averages. Self-reported figures come from OSHA’s Injury Tracking Application; absence of self-reported data does not necessarily indicate non-compliance — many establishments fall below the ITA reporting threshold.
Inspection breakdown
Complaint- and accident-triggered inspections are stronger risk signals than routine planned inspections.
OSHA severe injury reports
No severe injury reports (hospitalization, amputation, or loss of an eye) on file under 29 CFR 1904.39 for ALORICA. Verify directly with Occupational Safety and Health Administration →
Activity timeline
No federal enforcement activity has been recorded against this establishment in 2+ years. Most recent activity: 2 years ago. Data on this page is refreshed weekly.
Wage & Hour Division (WHD)
Department of Labor Wage & Hour Division — minimum-wage, overtime, child-labor, FMLA, and prevailing-wage enforcement.
Wage and hour breakdown by law
Per-statute totals across all closed DOL Wage & Hour cases against this employer. Backwages reflect amounts the agency assessed; civil penalty is the separate fine where applicable. Some acts (Davis-Bacon, SCA, CWHSSA, H-2B, CCPA) don't carry a civil penalty field in DOL's data. 2 statutes · 3 violations · $6,536 in backwages
| Statute | Period | Cases | Violations | Workers | Backwages | Civil penalty |
|---|---|---|---|---|---|---|
| FMLA (family & medical leave) | Nov 2012 – Dec 2023 | 2 | 2 | 1 | $6,536 | — |
| FLSA — minimum wage & overtime | Dec 2012 | 1 | 1 | — | — | — |
Source: DOL WHD enforcement database, aggregated per statute. Lifetime totals. A case can cite multiple statutes — so the total here may exceed the case count in the table above.
Wage and hour cases
Closed DOL Wage & Hour Division cases (FLSA, FMLA, H-2B, MSPA, and related statutes). Backwages reflect amounts the agency assessed; civil penalty (CMP) is a separate fine levied on top, where the statute provides for one (FLSA / H-1B / H-2A / MSPA / FMLA / EPPA / FLSA Child Labor; other acts have no CMP column in DOL’s data). The Statutes column lists which laws each case cited. 4 cases · 3 violations · $6,536 in backwages · 3 workers affected
| Case period | Industry | Statutes | Violations | Workers | Backwages | Civil penalty |
|---|---|---|---|---|---|---|
| Oct 2023 – Dec 2023 | Telemarketing Bureaus and Other Contact Centers | FMLA | 1 | 1 | $6,536 | — |
| Oct 2012 – Dec 2012 | All Other Telecommunications | FLSA | 1 | 1 | — | — |
| Apr 2012 – Nov 2012 | All Other Telecommunications | FMLA | 1 | 1 | — | — |
| Jul 2008 – Jul 2010 | Telephone Call Centers | — | — | 0 | — | — |
Source: DOL WHD enforcement database. Cases shown reflect those the agency has closed and made public. A violation count is the agency’s tally of cited violations (one violation can affect many workers); the workers column counts distinct employees the agency found to be affected.
Mine safety (MSHA)
No MSHA mine safety violations on file for ALORICA. Verify directly with Mine Safety and Health Administration →
Labor relations (NLRB)
No NLRB unfair labor practice charges or union representation cases on file for ALORICA. Verify directly with National Labor Relations Board →
Visa & labor certification (OFLC) — historical
No H-1B, H-2A, or H-2B labor condition applications on file (historical data only — DOL ended OFLC publication) for ALORICA. Verify directly with Office of Foreign Labor Certification →
Environmental compliance (EPA)
No EPA inspections or formal enforcement actions on file for ALORICA. Verify directly with Environmental Protection Agency →
Federal criminal prosecution record
No federal criminal prosecutions, plea agreements, or deferred-prosecution agreements on file for ALORICA. Verify directly with UVA Corporate Prosecution Registry →
Inspection history
| Date | Trigger | Violations | Serious | Penalty | |
|---|---|---|---|---|---|
| 2016-03-11 | Complaint | 1 | — | $1,000 |
Source: OSHA IMIS. Citation amounts reflect initially assessed penalties; final amounts after appeal may differ.
In the news
Part of a larger organization
ALORICA is one of 12 establishments rolled up under the parent organization Alorica.
Federal enforcement records on this page represent activity at this specific establishment only. The full enforcement footprint of Alorica across all 12 of its tracked locations is viewable on the parent profile.
Other employers in this industry and state
Other employers in telemarketing bureaus and other contact centers within TX, ordered by federal enforcement volume:
- AT&THouston — 2 federal enforcement records
- Gallup, Inc.Houston — 2 federal enforcement records
- Maximus Inc.Athens — 2 federal enforcement records
- Telvista, Inc.Dallas — 1 federal enforcement record
- Team QI2AUSTIN — 1 federal enforcement record
- WEST TELEMARKETINGUNIVERSAL CITY — 1 federal enforcement record
- SEARS ROEBUCK AND COMPANYROUND ROCK — 1 federal enforcement record
- BILINGUAL RESEARCH SERVICESEL PASO — 1 federal enforcement record
- TeleperformanceEdinburg — 1 federal enforcement record
- CENTENE CORPORATIONSAN ANTONIO — 0 federal enforcement records
Other locations under this parent
Other establishments operated by Alorica, ordered by federal enforcement volume:
- AloricaPalatka, FL — 2 federal enforcement records
- ALORICA INCMAGNA, UT — 2 federal enforcement records
- ALORICATAMPA, FL — 1 federal enforcement record
- ALORICA INCLA VERGNE, TN — 1 federal enforcement record
- Alorica IncNorth Sioux City, SD — 1 federal enforcement record
- ALORICATAMPA, FL — 1 federal enforcement record
- AloricaAustin, TX — 1 federal enforcement record
- ALORICANASHVILLE, TN — 1 federal enforcement record
Related searches
- All Alorica locationsParent rollup
- Telemarketing Bureaus and Other Contact CentersAll employers in this industry
- Employers in TXState-wide enforcement data
- Telemarketing Bureaus and in TXIndustry × state cross-filter
About this data
This profile aggregates federal enforcement records on ALORICA from every major federal compliance and enforcement source plus the UVA Corporate Prosecution Registry. OSHA workplace safety inspections, WHD wage cases, MSHA mine safety, EPA environmental enforcement, NLRB labor relations, OFLC visa/labor certification, FMCSA motor carrier registration, SAM.gov debarments, CMS nursing-home records, BLS industry safety benchmarks, OSHA ITA self-reported injury rates, SEC enforcement and financial disclosures, CPSC and NHTSA recalls.
Establishments are matched across agencies using normalized employer name, state, and ZIP code. This establishment resolves to the parent rollup Alorica, which operates 12 establishments in our dataset.
OSHA citations typically appear 3–8 months after the inspection, so very recent enforcement actions may not yet be reflected. Profiles may be incomplete if the establishment operates under multiple legal names or files under variations our entity-matching rules don’t yet cover. To report a missing record or correction, email corrections@fastdol.com.
Need API access, bulk download, or licensed redistribution? The website is free. Programmatic and licensed access is handled separately.
Contact sales →Frequently asked
- What is ALORICA's OSHA violation history?
- ALORICA has 1 OSHA inspection on record with 1 violation and $1,000 in total penalties.
- How does ALORICA's safety record compare to its industry?
- ALORICA operates in the telemarketing bureaus and other contact centers industry. The industry average Total Recordable Incident Rate (TRIR) is 0.4. ALORICA's self-reported DART rate is 0 compared to an industry average of 0.2.