Establishment profile
Hilton Reservations & Customer Care
2050 Chenault Drive, Carrollton, TX, 75006
Operated by Hilton Worldwide · 1 of 1,191 establishments
56142 — Telephone Call Centers
Summary
Hilton Reservations & Customer Care has no OSHA inspection history on file. Federal records covering wage, environmental, labor relations, and other agencies are noted below where present.
The most recent federal enforcement activity was recorded 15 years ago.
Federal records were found in 1 of 15 sources. Sources without matching records returned empty for this establishment.
Agency coverage
Hilton Reservations & Customer Care appears in WHD wage enforcement record only. No matching records were found in OSHA workplace safety, MSHA mine safety, EPA environmental compliance, NLRB labor relations, OFLC visa and labor certification, FMCSA motor carrier registration, SAM.gov federal debarment, CMS nursing home enforcement, UVA Corporate Prosecution Registry, CPSC product recalls, or NHTSA vehicle recalls. Single-agency enforcement records typically indicate either a discrete incident-based inspection or a low-risk operational profile.
OSHA workplace safety
No OSHA inspections, citations, or accidents on file for Hilton Reservations & Customer Care. Verify directly with Occupational Safety and Health Administration →
Safety self-report (OSHA 300A)
No self-reported injury rates filed with OSHA's Injury Tracking Application for Hilton Reservations & Customer Care. Verify directly with OSHA Injury Tracking Application →
Industry benchmark
BLS rates reflect industry-wide averages. Self-reported figures come from OSHA’s Injury Tracking Application; absence of self-reported data does not necessarily indicate non-compliance — many establishments fall below the ITA reporting threshold.
OSHA severe injury reports
No severe injury reports (hospitalization, amputation, or loss of an eye) on file under 29 CFR 1904.39 for Hilton Reservations & Customer Care. Verify directly with Occupational Safety and Health Administration →
Activity timeline
No federal enforcement activity has been recorded against this establishment in 15+ years. Most recent activity: 15 years ago. Data on this page is refreshed weekly.
Wage & Hour Division (WHD)
Department of Labor Wage & Hour Division — minimum-wage, overtime, child-labor, FMLA, and prevailing-wage enforcement.
Wage and hour breakdown by law
Per-statute totals across all closed DOL Wage & Hour cases against this employer. Backwages reflect amounts the agency assessed; civil penalty is the separate fine where applicable. Some acts (Davis-Bacon, SCA, CWHSSA, H-2B, CCPA) don't carry a civil penalty field in DOL's data. 1 statute · 1,684 violations · $456,343 in backwages
| Statute | Period | Cases | Violations | Workers | Backwages | Civil penalty |
|---|---|---|---|---|---|---|
| FLSA — minimum wage & overtime | Apr 2011 | 1 | 1,684 | 1,443 | $456,343 | — |
Source: DOL WHD enforcement database, aggregated per statute. Lifetime totals. A case can cite multiple statutes — so the total here may exceed the case count in the table above.
Wage and hour cases
Closed DOL Wage & Hour Division cases (FLSA, FMLA, H-2B, MSPA, and related statutes). Backwages reflect amounts the agency assessed; final payment may differ. 1 case · $456,343 in backwages · 1,444 workers affected
| Case period | Industry | Backwages | Workers |
|---|---|---|---|
| Oct 2008 – Apr 2011 | Telephone Call Centers | $456,343 | 1444 |
Source: DOL WHD enforcement database. Cases shown reflect those the agency has closed and made public.
Mine safety (MSHA)
No MSHA mine safety violations on file for Hilton Reservations & Customer Care. Verify directly with Mine Safety and Health Administration →
Labor relations (NLRB)
No NLRB unfair labor practice charges or union representation cases on file for Hilton Reservations & Customer Care. Verify directly with National Labor Relations Board →
Visa & labor certification (OFLC)
No H-1B, H-2A, or H-2B labor condition applications on file for Hilton Reservations & Customer Care. Verify directly with Office of Foreign Labor Certification →
Environmental compliance (EPA)
No EPA inspections or formal enforcement actions on file for Hilton Reservations & Customer Care. Verify directly with Environmental Protection Agency →
Federal criminal prosecution record
No federal criminal prosecutions, plea agreements, or deferred-prosecution agreements on file for Hilton Reservations & Customer Care. Verify directly with UVA Corporate Prosecution Registry →
Federal contracts
No federal contracts are recorded to this specific location.
Consolidated across all USAspending recipient entities under this corporate parent — not attributable to this single location.
Federal contract activity for the parent corporation. Source: USAspending.gov, net obligations. Recipient address is the SAM registration / HQ address, not necessarily the worksite.
In the news
Part of a larger organization
Hilton Reservations & Customer Care is one of 1,191 establishments rolled up under the parent organization Hilton Worldwide.
Federal enforcement records on this page represent activity at this specific establishment only. The full enforcement footprint of Hilton Worldwide across all 1,191 of its tracked locations is viewable on the parent profile.
Other employers in this industry and state
Other employers in telephone call centers within TX, ordered by federal enforcement volume:
- Time Warner CableEl Paso — 2 federal enforcement records
- Wells FargoLubbock — 2 federal enforcement records
- MaximusEdinburg — 2 federal enforcement records
- Verizon SouthwestIrving — 2 federal enforcement records
- Santander Consumer USANorth Richland Hills — 2 federal enforcement records
- AT&T Mobility ServicesWichita Falls — 2 federal enforcement records
- Verizon SouthwestIrving — 2 federal enforcement records
- Hilton Reservations & Customer Care - BNPICarrollton — 1 federal enforcement record
- JP Morgan ChaseHouston — 1 federal enforcement record
- Citibank Operations CenterSan Antonio — 1 federal enforcement record
Other locations under this parent
Other establishments operated by Hilton Worldwide, ordered by federal enforcement volume:
- HAMPTON INNEAST AURORA, NY — 3 federal enforcement records
- HILTON ALBANYALBANY, NY — 3 federal enforcement records
- HAMPTON INNMATAMORAS, PA — 2 federal enforcement records
- Hampton InnMacon, GA — 2 federal enforcement records
- Hampton Inn & SuitesAbilene, TX — 2 federal enforcement records
- Hampton Inn and SuitesMcAllen, TX — 2 federal enforcement records
- Hilton Waikoloa VillageWaikoloa, HI — 2 federal enforcement records
- Hilton Americas HoustonHouston, TX — 2 federal enforcement records
- Hampton InnCumming, GA — 2 federal enforcement records
- HILTON HOTELSAN FRANCISCO, CA — 2 federal enforcement records
Related searches
- All Hilton Worldwide locationsParent rollup
- Telephone Call CentersAll employers in this industry
- Employers in TXState-wide enforcement data
- Telephone Call Centers in TXIndustry × state cross-filter
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Contact sales →About this data
This profile aggregates federal enforcement records on Hilton Reservations & Customer Care from every major federal compliance and enforcement source plus the UVA Corporate Prosecution Registry. OSHA workplace safety inspections, WHD wage cases, MSHA mine safety, EPA environmental enforcement, NLRB labor relations, OFLC visa/labor certification, FMCSA motor carrier registration, SAM.gov debarments, CMS nursing-home records, BLS industry safety benchmarks, OSHA ITA self-reported injury rates, SEC enforcement and financial disclosures, CPSC and NHTSA recalls.
Establishments are matched across agencies using normalized employer name, state, and ZIP code. This establishment resolves to the parent rollup Hilton Worldwide, which operates 1,191 establishments in our dataset.
OSHA citations typically appear 3–8 months after the inspection, so very recent enforcement actions may not yet be reflected. Profiles may be incomplete if the establishment operates under multiple legal names or files under variations our entity-matching rules don’t yet cover. To report a missing record or correction, email corrections@fastdol.com.
Frequently asked
- What is Hilton Reservations & Customer Care's OSHA violation history?
- Hilton Reservations & Customer Care has no OSHA inspections on record.
- How does Hilton Reservations & Customer Care's safety record compare to its industry?
- Hilton Reservations & Customer Care operates in the telephone call centers industry. The industry average Total Recordable Incident Rate (TRIR) is 0.4.