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Establishment profile

CHARLENE MANOR EXTENDED CARE FACILITY

130 COLRAIN ROAD, GREENFIELD, MA, 01301
Operated by Berkshire Healthcare Systems, Inc · 1 of 7 establishments
623110Nursing Care Facilities (Skilled Nursing Facilities)

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OSHA inspections
3
over 23 years
Violations
10
$5,813 in penalties
Penalties
$5,813
$581 avg
Accident investigations on record
3 National Emphasis Program inspections

Summary

CHARLENE MANOR EXTENDED CARE FACILITY has accumulated 10 OSHA violations across 3 inspections over 23 years of recorded history, with $5,813 in total assessed penalties.

The establishment sits in the 94th percentile for violations within its industry-state peer group of 360 employers. Inspection frequency runs at the 89th percentile. The most recent enforcement activity was recorded 17 years ago.

Federal records were found in 1 of 15 sources. Sources without matching records returned empty for this establishment.

Agency coverage

CHARLENE MANOR EXTENDED CARE FACILITY appears in OSHA workplace safety and CMS nursing home enforcement records only. No matching records were found in WHD wage enforcement, MSHA mine safety, EPA environmental compliance, NLRB labor relations, OFLC visa and labor certification (historical), FMCSA motor carrier registration, SAM.gov federal debarment, UVA Corporate Prosecution Registry, CPSC product recalls, or NHTSA vehicle recalls.

OSHA workplace safety

Inspections
3
0.1 / yr · last 23 yrs
Violations
10
0.4 / yr
Penalties
$5,813
$581 avg / violation
90% serious10% other
Inspection trigger · planned
3 of 3

100% of inspections at this establishment produced violations, with 3 inspections producing serious-or-greater violations.

Most-cited OSHA standards

Top OSHA standards cited at this employer, ranked by citation count. Standards (CFR sections) cluster citations into safety themes -- machine guarding, lockout-tagout, hazard communication, fall protection, process safety, etc. A concentration on one or two sections reveals a pattern that individual citations don’t. 8 distinct standards shown · 10 citations in this view · $5,813 in penalties.

CFR sectionCitationsInspectionsTotal penaltyFirst citedLast cited
29 CFR 1910.1030 D02 VIIA22$2,338Nov 2002Dec 2005
29 CFR 1910.1030 D04 IIIA222Nov 2002Dec 2005
29 CFR 1910.1030 C01 V11$1,000Jul 2008Jul 2008
29 CFR 1910.1030 D02 I11$938Nov 2002Nov 2002
29 CFR 1910.0147 C04 I11$600Jul 2008Jul 2008
29 CFR 1910.0132 D01 I11$525Dec 2005Dec 2005
29 CFR 1910.1030 C01 IV11$413Dec 2005Dec 2005
29 CFR 1904.0029 B0611Jul 2008Jul 2008

Source: OSHA inspection citations (violation_detail). CFR section codes can be looked up at osha.gov/laws-regs for the formal standard text. Per-inspection detail and the specific violation descriptions are available by expanding individual inspections below.

Peer comparison

94th

Worse on violations than most other employers in NAICS 6231 within MA. Peer group: 360 employers. This establishment has 10 OSHA violations; peer median is 2.

Fewer violationsMore violations
Penalty percentile
89th
peer median: $950
Inspection frequency
89th
peer median: 1

Safety self-report (OSHA 300A)

Recordable injury rates the employer filed with OSHA’s Injury Tracking Application. DART covers cases with days away, restricted, or transferred; TRIR is the total recordable case rate.

DART rate
3.5
vs industry
−1.0
TRIR
4.3
vs industry
−2.0

Reported for 203 average annual employees at this establishment.

Source: OSHA ITA Form 300A (employer self-reported). Rates are per 100 full-time equivalent workers. Establishments below the ~10-FTE threshold are not required to report.

Industry benchmark

Industry avg TRIR
6.3
BLS SOII 2024
Industry avg DART
4.5
BLS SOII 2024
Self-reported TRIR
4.3
OSHA ITA Form 300A (employer self-reported)

BLS rates reflect industry-wide averages. Self-reported figures come from OSHA’s Injury Tracking Application; absence of self-reported data does not necessarily indicate non-compliance — many establishments fall below the ITA reporting threshold.

Inspection breakdown

Planned
3

Complaint- and accident-triggered inspections are stronger risk signals than routine planned inspections.

OSHA severe injury reports

No severe injury reports (hospitalization, amputation, or loss of an eye) on file under 29 CFR 1904.39 for CHARLENE MANOR EXTENDED CARE FACILITY. Verify directly with Occupational Safety and Health Administration

Activity timeline

Data refreshed
Weekly
First OSHA inspection
Most recent activity
17 years ago

No federal enforcement activity has been recorded against this establishment in 17+ years. Most recent activity: 17 years ago. Data on this page is refreshed weekly.

Wage & Hour Division (WHD)

No WHD wage, overtime, or child-labor enforcement cases on file for CHARLENE MANOR EXTENDED CARE FACILITY. Verify directly with Wage and Hour Division

Mine safety (MSHA)

No MSHA mine safety violations on file for CHARLENE MANOR EXTENDED CARE FACILITY. Verify directly with Mine Safety and Health Administration

Labor relations (NLRB)

No NLRB unfair labor practice charges or union representation cases on file for CHARLENE MANOR EXTENDED CARE FACILITY. Verify directly with National Labor Relations Board

Visa & labor certification (OFLC) — historical

No H-1B, H-2A, or H-2B labor condition applications on file (historical data only — DOL ended OFLC publication) for CHARLENE MANOR EXTENDED CARE FACILITY. Verify directly with Office of Foreign Labor Certification

Environmental compliance (EPA)

No EPA inspections or formal enforcement actions on file for CHARLENE MANOR EXTENDED CARE FACILITY. Verify directly with Environmental Protection Agency

CMS nursing-home record

CCN 225304 · Chain: INTEGRITUS HEALTHCARE

CMS abuse icon
Overall rating
2 of 5 stars
Certified beds
123
Deficiencies (3y)
47
CMS fines
$99,366

Source: CMS Provider Data Catalog (Care Compare) — health-inspection deficiencies, fines, and ratings. Full nursing-home record →

CMS Care Compare deficiencies

Every Health Deficiency citation issued by CMS surveyors during this facility’s annual and complaint-triggered surveys. F-tags reference 42 CFR 483 regulatory requirements (resident rights, staffing, infection control, medication management, etc.). Scope-severity letters grade citations from A (isolated potential harm) through L (widespread immediate jeopardy); immediate-jeopardy citations are the critical signal. 47 citations across 7 surveys · 2 actual-harm · 7 complaint-triggered.

Survey dateF-TagSeverityDescriptionTypeCorrected
Feb 20260688G (harm)
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Standard
May 20250656D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Complaint
Mar 20250842D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
Complaint
Nov 20240686G (harm)
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Standard
Nov 20240558E
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Standard
Nov 20240725E
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies
Standard
Nov 20240812E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Standard
Nov 20240550D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Standard
Nov 20240580D
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Standard
Nov 20240582D
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Standard
Nov 20240604D
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Standard
Nov 20240622D
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights Deficiencies
Standard
Nov 20240655D
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Standard
Nov 20240657D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Standard
Nov 20240677D
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Standard
Nov 20240684D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Standard
Nov 20240687D
Provide appropriate foot care.
Quality of Life and Care Deficiencies
Standard
Nov 20240689D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Standard
Nov 20240690D
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Standard
Nov 20240692D
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Standard
Nov 20240700D
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies
Standard
Nov 20240726D
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies
Standard
Nov 20240757D
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Standard
Nov 20240760D
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Standard
Nov 20240791D
Provide or obtain dental services for each resident.
Quality of Life and Care Deficiencies
Standard
Nov 20240880D
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Standard
Nov 20240887D
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Infection Control Deficiencies
Standard
Nov 20240732C
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies
Standard
Nov 20240637B
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Standard
Nov 20240641B
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Standard
Jun 20240584F
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Complaint
Jun 20240867F
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies
Complaint
Dec 20230607D
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Complaint
Dec 20230684D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Complaint
Dec 20230943D
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Complaint
Sep 20230689F
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Standard
Sep 20230761F
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies
Standard
Sep 20230921E
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies
Standard
Sep 20230641D
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Standard
Sep 20230658D
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Standard
Sep 20230684D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Standard
Sep 20230698D
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Standard
Sep 20230699D
Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care Deficiencies
Standard
Sep 20230760D
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Standard
Sep 20230842D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
Standard
Sep 20230880D
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Standard
Sep 20230582B
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Standard

Source: CMS Care Compare Health Deficiencies dataset. Standard survey citations come from routine annual inspections; complaint citations come from CMS investigations of resident or family complaints; infection control citations come from focused infection-prevention surveys. F-tag definitions are at cms.gov/medicare/quality-initiatives-patient-assessment-instruments/nursinghomequalityinits.

Federal criminal prosecution record

No federal criminal prosecutions, plea agreements, or deferred-prosecution agreements on file for CHARLENE MANOR EXTENDED CARE FACILITY. Verify directly with UVA Corporate Prosecution Registry

Inspection history

DateTriggerViolationsSeriousPenalty
2008-07-14Planned32$1,600
2005-11-29Planned44$2,338
2002-10-09Planned33$1,875

Source: OSHA IMIS. Citation amounts reflect initially assessed penalties; final amounts after appeal may differ.

In the news

Part of a larger organization

CHARLENE MANOR EXTENDED CARE FACILITY is one of 7 establishments rolled up under the parent organization Berkshire Healthcare Systems, Inc.

Federal enforcement records on this page represent activity at this specific establishment only. The full enforcement footprint of Berkshire Healthcare Systems, Inc across all 7 of its tracked locations is viewable on the parent profile.

Other employers in this industry and state

Other employers in nursing care facilities (skilled nursing facilities) within MA, ordered by federal enforcement volume:

Other locations under this parent

Other establishments operated by Berkshire Healthcare Systems, Inc, ordered by federal enforcement volume:

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About this data

This profile aggregates federal enforcement records on CHARLENE MANOR EXTENDED CARE FACILITY from every major federal compliance and enforcement source plus the UVA Corporate Prosecution Registry. OSHA workplace safety inspections, WHD wage cases, MSHA mine safety, EPA environmental enforcement, NLRB labor relations, OFLC visa/labor certification, FMCSA motor carrier registration, SAM.gov debarments, CMS nursing-home records, BLS industry safety benchmarks, OSHA ITA self-reported injury rates, SEC enforcement and financial disclosures, CPSC and NHTSA recalls.

Establishments are matched across agencies using normalized employer name, state, and ZIP code. This establishment resolves to the parent rollup Berkshire Healthcare Systems, Inc, which operates 7 establishments in our dataset.

OSHA citations typically appear 3–8 months after the inspection, so very recent enforcement actions may not yet be reflected. Profiles may be incomplete if the establishment operates under multiple legal names or files under variations our entity-matching rules don’t yet cover. To report a missing record or correction, email corrections@fastdol.com.

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Frequently asked

What is CHARLENE MANOR EXTENDED CARE FACILITY's OSHA violation history?
CHARLENE MANOR EXTENDED CARE FACILITY has 3 OSHA inspections on record with 10 violations and $5,812.5 in total penalties.
How does CHARLENE MANOR EXTENDED CARE FACILITY's safety record compare to its industry?
CHARLENE MANOR EXTENDED CARE FACILITY operates in the nursing care facilities (skilled nursing facilities) industry. The industry average Total Recordable Incident Rate (TRIR) is 6.3. CHARLENE MANOR EXTENDED CARE FACILITY's self-reported DART rate is 3.46 compared to an industry average of 4.5.