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ADVANCED CALL CENTER TECHNOLOGIES LLC is a telemarketing bureaus and other contact centers employer in JOHNSON CITY, TN. Federal records show 12 OSHA inspections with 6 violations and $1,100 in penalties. 3 Wage & Hour Division enforcement cases on record. All data sourced from public federal enforcement records.

Data sourced from OSHA, DOL WHD, MSHA, EPA ECHO, NLRB, FMCSA, OFLC, BLS, SAM.gov, CMS, USAspending, CPSC, NHTSA, and the UVA Corporate Prosecution Registry. Last updated: May 1, 2026.

ADVANCED CALL CENTER TECHNOLOGIES LLC

3035 BOONES CREEK ROAD, JOHNSON CITY, TN, 37615

Parent: Advanced Call Center Technologies, LLC (6 locations)

561422 Top companies in Telemarketing Bureaus and Other Contact Centers

EIN: 582308959

440 employees

Federal Enforcement
12
OSHA inspections
6 violations
$1,100 in penalties
Violations across 3 federal agencies
Enforcement actions from multiple agencies may indicate systemic compliance issues.

Industry Benchmark

Industry Avg TRIR
0.4
Industry Avg DART
0.2
Self-Reported DART
0.0
Self-Reported TRIR
0.0
Industry rates from BLS SOII 2024. Self-reported rates from OSHA ITA Form 300A (employer self-reported).
OSHA Inspections
12
OSHA Violations
6
Total Penalties
$1,100
Trend
STABLE
WHD Cases
3
Back Wages Owed
$236,004.91
Confidence
HIGH
SVEP Flag
No

Data Insights

History Span
22 years
Last Activity
349 days ago
Inspection Rate
0.5/yr
Violation Rate
0.3/yr
Violation Severity Mix
$183 avg per violation$92 avg per inspection
Avg Back Wages / Employee
$235
Avg Back Wages / Case
$78,668
WHD Cases (3yr)
2
Active Agencies:
OSHAWHDNLRB$237,104.91 total across all agencies
TRIR vs Industry Avg
-0.4
Below industry average
DART vs Industry Avg
-0.2
Below industry average

CPSC Product Recalls

Consumer Product Safety Commission recall history matched on company name.
0
Total Recalls
1
Last 5 Years
0
Last 12 Months
0
Units Recalled
0
Top Hazard: The brake component housed within the bicycle's carbon fork can disengage from the fork and allow the brake assembly to contact the wheel spokes while rotating, posing a fall hazard.
Most Recent Recall: 2011-09-22

Inspection Breakdown

Planned
1
Complaint
11
Complaint and accident-triggered inspections are stronger risk signals than routine planned inspections.
Violation rate: 25% of inspections

Peer Comparison

95%
Worse than most peers
vs 58 employers in same industry & state
Fewer violationsMore violations
Penalty Percentile
93%
Inspection Frequency Percentile
100%

Labor Relations (NLRB)

Total Cases
1
Unfair Labor Practice
1
National Labor Relations Board — unfair labor practice charges and union representation cases.

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Inspection History

No inspection records found.

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Data aggregated from public federal enforcement and program records (OSHA, WHD, MSHA, EPA, NLRB, FMCSA, OFLC, BLS, SAM.gov, CMS, USAspending, CPSC, NHTSA) plus the UVA Corporate Prosecution Registry. Employer profiles matched by name and location — matching errors may occur. Risk scores computed by FastDOL, not official government assessments. OSHA citations typically appear 3-8 months after the inspection, so very recent enforcement actions may not yet be reflected. Data provided as-is. Report a data error.

Part of a larger organization

ADVANCED CALL CENTER TECHNOLOGIES LLC is one of 6 establishments in our dataset that roll up under the parent organization Advanced Call Center Technologies, LLC.

Federal enforcement records on ADVANCED CALL CENTER TECHNOLOGIES LLC represent activity at this specific establishment. The full enforcement footprint of Advanced Call Center Technologies, LLC across all 6 of its tracked locations is viewable on the parent profile.

Other establishments operated by Advanced Call Center Technologies, LLC

Other employers in Telemarketing Bureaus and Other Contact Centers within TN

Industry context

Within the telemarketing bureaus and other contact centers industry in TN, ADVANCED CALL CENTER TECHNOLOGIES LLC ranks in the 95th percentile of OSHA violation frequency across 58 comparable establishments. That places this employer among the highest-violation establishments in its peer set.

OSHA penalty totals rank in the 93th percentile of the same peer group. Inspection frequency ranks in the 100th percentile.

The Bureau of Labor Statistics reports an industry-average Total Recordable Incident Rate (TRIR) of 0.4 for the telemarketing bureaus and other contact centers sector, with a Days Away, Restricted, or Transferred (DART) rate of 0.2. ADVANCED CALL CENTER TECHNOLOGIES LLC's self-reported DART rate is 0, which is below the industry average.

Activity timeline

Frequently Asked Questions

What is ADVANCED CALL CENTER TECHNOLOGIES LLC's OSHA violation history?
ADVANCED CALL CENTER TECHNOLOGIES LLC has 12 OSHA inspections on record with 6 violations and $1,100 in total penalties.
How does ADVANCED CALL CENTER TECHNOLOGIES LLC's safety record compare to its industry?
ADVANCED CALL CENTER TECHNOLOGIES LLC operates in the telemarketing bureaus and other contact centers industry. The industry average Total Recordable Incident Rate (TRIR) is 0.4. ADVANCED CALL CENTER TECHNOLOGIES LLC's self-reported DART rate is 0 compared to an industry average of 0.2.

About this data

This profile aggregates federal enforcement records on ADVANCED CALL CENTER TECHNOLOGIES LLC of JOHNSON CITY, TN from 17 federal data sources. Records were found in 5 sources: OSHA workplace safety inspections, DOL Wage and Hour Division enforcement, NLRB labor relations cases, CPSC consumer-product recalls, and BLS industry safety benchmarks. The remaining 12 sources were checked and found no matching records: MSHA, EPA, OFLC, OFCCP, FMCSA, USAspending, SAM.gov, CMS, NHTSA, UVA, SEC enforcement, SEC facts.

Establishments are matched across agencies using normalized employer name, state, and ZIP code. The dataset was last refreshed on May 1, 2026. ADVANCED CALL CENTER TECHNOLOGIES LLC resolves to the parent rollup Advanced Call Center Technologies, LLC, which operates 6 establishments in our dataset.

This profile may be incomplete if ADVANCED CALL CENTER TECHNOLOGIES LLCoperates under multiple legal names, files under variations our entity-matching rules don't yet cover, or maintains records below current matching thresholds. To report a missing record or correction, email corrections@fastdol.com.